Waltham Pest Control Review


Our Overall Rating (4.4)

Company Review

If you are looking for an experienced and professional pest control company, then look no further than Waltham Pest Control. This company is one of the most well-respected pest control companies in Eastern Massachusetts. Their main office is located at 97A Cambridge St. Burlington, Massachusetts, and they have been providing insect and rodent management solutions to Burlington and the surrounding areas for more than 40 years. 

They provide pest control services for both residential and commercial properties and are experienced in eliminating a wide range of pests including ants, spiders, bees, bed bugs, termites, wasps, ticks, cockroaches, and rodents. Not only do they rid your home or office of bothersome pests, but they also offer bird control services and are able to safely remove and prevent birds from nesting in your attic or other parts of your home. 

There are several things that this company offers that make it stand out from other pest control businesses. 

First, they use the Integrated Pest Management Program (IPM) to eradicate any insects and rodents from your property. This program is an environmentally sensitive approach to pest control management. Once the type of pest that you want to be removed has been identified, the pest control technician will use comprehensive information to manage and eliminate an infestation.  With this process, they are able to easily get rid of the pest and prevent them from coming back.

They also have a wide range of eco-friendly pest control solutions as well. They offer non-chemical, pesticide-free, and organic solutions that are not only safer for the environment, but are also non-toxic and safe to use around people, pets, and vegetation. 

Another thing that previous customers have liked about this company is the fact that you can purchase a pest inspection plan for a fair and competitive price. They will schedule pest control services on your home or business every three to four months during a one-year period. 

While there are a lot of positive things to say about this company, Waltham has a 3.5-star rating on Yelp because there have been a few customers that have not been satisfied with the level of service that this company has provided.

There were a few complaints about this company not showing up for their appointment times and when the customer would call the front office to notify them of their missed appointment, the main office has not answered the phone and had not returned their call after leaving a message.

Other customers were unsatisfied with the lack of communication that they received from this company. A few past customers had complained that they received a bill for services rendered, and even though a pest control technician had been to their house, they were never told exactly which services were performed on their property.

Although there have been several complaints about this company, according to some reviews on Yelp, when Waltham Pest Control feels that they have made a mistake, they go out of their way to try to right the wrong. They currently have an A+ rating on BBB.

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Company Pros
  • Eco-friendly/Green pest control solutions
  • Offers wildlife and bird control services
  • Reasonable pricing
Company Cons
  • Missed Appointments
  • Lack of communication between employees and customers
  • Packages purchased are not valid if you move to a new location. All credits will be lost if you move to a new home or office.
PRICING
CUSTOMER SERVICE
QUALITY OF SERVICE
SPEED OF SERVICE
PEST COVERAGE

Reviewed By:
Ed Spicer
Ed has been working in the pest control industry for years helping 1,000's of homeowners navigate the world of insect and rodent management. He manages Pest Strategies now helping homeowners around the world!
Overall Rating (4.4)
Company Information
Pests Covered
  • Ants
  • Spiders
  • Bed Bugs
  • Termites
  • Ticks
  • Cockroaches
  • Mice
  • Rats
Company Details

Address: 97A Cambridge St. Burlington, Massachusetts

Company Ratings
  • BBB Rating
    A+
  • Google Reviews
  • Yelp Reviews
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