Viking Pest Control Review


Our Overall Rating (3.4)

Company Review

Viking Pest Control is a full-service pest management company servicing Pennsylvania, Delaware, New Jersey, and the Eastern Shore of Maryland. Established in 1980, Viking has evolved to become a modern pest control company by using new technology and sustainable solutions to provide pest management services to its commercial and residential clients.

For the past 40 years, Viking has provided high-quality pest control services to its customers, which has earned it an A+ rating on BBB and an A rating on Angie’s List. The company takes pride in being QualityPro certified; its technicians are well-trained and have all passed the QualityPro exams.

Viking Pest Control offers a wide range of removal, extermination, pest proofing, preventative, and wildlife control services. It treats ants, bed bugs, fleas, mosquitoes, spiders, rodents, ticks, termites, cockroaches, wasps, and bees. It also has a disinfecting and sanitizing service, dubbed Pro-Clean Service, that thoroughly disinfects your business or home to reduce your exposure to viruses and bacteria.

This pest control company uses innovative pest control solutions to resolve your pest problem. It uses Anticimex SMART, an intelligent pest control system, to monitor your home 24/7 for pests. This technology allows the company’s technicians to map out pest movements and habits to come up with a suitable treatment plan.

Viking has three home protection plans that ensure your home is pest-free throughout the year, but if you want a one-off service, you can opt for a single service plan. The company also has a yard service that’s designed to rid your home of ticks and mosquitoes from April through September by placing Yard Guard treatments in plants, trees, shrubbery, under the porch, and any other potential breeding grounds.

The materials used in treatments are designed to withstand weather conditions and are environmentally sound. The treatment plans are also designed to protect your home, family, and pets.

Viking also provides free estimates and service warranties. All plans include rodent prevention, an extensive inspection of your home, exterior web removal, and interior and exterior treatment. The company also offers unlimited services for covered pests and a free callback service, so you can call them any time you see a pest.

Although Viking Pest Control has enjoyed considerable success by providing its customers with reliable and high-quality pest management services over the years, many customers have recently started to complain of a lackluster service.

There are many reports of calls going unanswered, technicians showing up late or not coming at all, mix-ups with billing, and lack of communication from the company. Many of its customers are not happy with the change they are noticing, and Viking’s customer service has to work to resolve numerous complaints they could have avoided by providing excellent service in the first place.

Overall, Viking Pest Control is an okay pest control company. While it used to provide high-quality service in the past, its current service delivery is average at best. There are too many customers’ complaints, and although its customer service is trying to resolve these issues, the problem seems to be system-wide.

Despite these problems, Viking still provides effective pest treatment that’s eco-friendly and safe for your family and pets. Its prices are competitive, and the company offers free estimates and guarantees. But it needs to work out its inefficiencies and restore its services to the high quality it maintained before.

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Company Pros
  • Innovative and eco-friendly treatments
  • Free quotes and guarantees
  • Reasonable pricing
Company Cons
  • Unresponsive customer service
  • Missed appointments
PRICING
CUSTOMER SERVICE
QUALITY OF SERVICE
SPEED OF SERVICE
PEST COVERAGE

Reviewed By:
Ed Spicer
Ed Spicer
Ed has been working in the pest control industry for years helping 1,000's of homeowners navigate the world of insect and rodent management. He manages Pest Strategies now helping homeowners around the world!
Overall Rating (3.4)
Company Information
Pests Covered
  • Bed Bugs
  • Stinging Insects
  • Termites
  • Ants
  • Fleas
  • Ticks
  • Mice
  • Rats
  • Spiders
  • Wildlife
  • Cockroaches
  • Mosquitoes
Company Details

Date Founded: 1980

Address: P.O. Box 158 Liberty Corner, NJ 07938

Company Ratings
  • BBB Rating
    A+
  • Google Reviews
  • Yelp Reviews
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