Value Pest Control Inc. Review


Our Overall Rating (3)

Company Review

Value Pest Control Inc is a Fort Worth-based pest control company that prioritizes fine service with affordable pricing. Its business is located at 5021 Marineway Dr. Fort Worth, TX and it claims to be the best in its city.

This company doesn’t list much regarding its services, and it only mentions by name: fire ants and fleas. It does however talk about whole lawn bug treatments that take care of any pests it comes across. 

The whole lawn bug treatment is the only stand out factor for this company besides its pricing. It claims to take care of any pest without a change in the service fee. Most pest control companies need to identify the pest and charge accordingly. While Value Pest Control Inc will take care of any unwanted bugs that are present. 

Speaking of its affordability this business’s entire principle is giving its customers pricing that doesn’t break the bank. As a last sort of hurrah, this company’s reviews do all mention pricing that beats out the competition. However, affordability isn’t the only thing to consider when it comes to getting a service done.

That’s where the positive attributes and claims of being the best exterminator in Fort Worth end. Every single review on Yelp and more than half on Google warn people to not use this service. From the evidence given that isn’t a statement to take lightly.

For one, it does not mention any use of eco-friendly products and does not seem to take care in regard to pets, as one service technician left a customer’s gate open; their dog escaped, and they received no apology from the business. This leads to the second most complained about aspect of this business: the customer service. Too many customers have had this business hang-up on them, it’s a disturbing pattern and not a good practice. 

Clients have also faced difficulty in canceling the service and have gotten the run around regarding refunds. A few have even been threatened to be sent to collections for services they claim they never received. One customer claims to have cameras throughout their property and found no evidence that the staff ever visited their home. Regardless, they were charged and received the same hang-up treatment so many others have faced. 

The positive reviews do directly contradict the bad ones. Citing the technicians as friendly and the service as effective. 

Overall, good prices can sometimes be a cherry on top of professional service, but sometimes it may be a red flag. Getting what you pay for doesn’t always mean that less expensive equals poor quality. In this situation though, it may be a flip of the coin. There are some good reviews to consider and giving this company a try to save some cash may just pay off, just be sure to read the fine print.

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Company Pros
  • Affordable pricing
  • Entire lawn treatment with no discrimination towards the type of pest
Company Cons
  • Very poor customer service experience
  • Billing issues
  • Hard to cancel
PRICING
CUSTOMER SERVICE
QUALITY OF SERVICE
SPEED OF SERVICE
PEST COVERAGE

Reviewed By:
Ed Spicer
Ed Spicer
Ed has been working in the pest control industry for years helping 1,000's of homeowners navigate the world of insect and rodent management. He manages Pest Strategies now helping homeowners around the world!
Overall Rating (3)
Company Information
Pests Covered
  • Ants
  • Fleas
Company Details

Date founded: 2000

Address: 4360 Western Center Blvd, Fort Worth, TX 76137

Company Ratings
  • BBB Rating
    B-
  • Google Reviews
  • Yelp Reviews
Service Areas
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