Urban Desert Pest Control Review


Our Overall Rating (5)

Company Review

Urban Desert Pest Control has topped the charts in customer ratings by hovering around 5 stars on Yelp with over 500 reviews in only 5 years. Since its establishment in 2015, it has been awarded 2019 Top Rated Local Business in the State, 2019 Rising Star Award for Pest Control Technology, and voted Best Pest Control Company in 2016, 2017, and 2018 on Yelp. 

You can find its Phoenix location at 5020 W Yearling Road, Phoenix, Arizona 85083, but its services expand into additional areas such as Anthem, Ahwatukee, Avondale, Buckeye, Carefree, Cave Creek, Chandler, El Mirage, Glendale, Goodyear, Laveen, Litchfield Park, Mesa, New River, Paradise Valley, Peoria, Scottsdale, Sun City, Sun City West, Surprise, Tempe, and Tolleson.

Urban Desert Pest Control offers commercial and residential clients services for pest control, wildlife control, and termite control. Arizona common pests include scorpions, spiders, cockroaches, ants, bed bugs, crickets, termites, rats, mice, and ticks.

Its wildlife control services include rodent smoke test, rodent-trapping, rodent seal work, rodent remediation, scorpion seal work, bird control, bee control, and snake-fencing. Urban Desert Pest Control doesn’t believe in exterminating small animals and bees when it isn’t completely necessary, so its technicians use humane practices such as trap and release when possible. It provides customers with additional resources to reference for home pest problems. It includes more than a handful of news videos and blogs providing useful information on scorpions, termites, ants, and rats. 

Pricing is very reasonable at Urban Desert Pest Control, and customers seem to be very satisfied. Customers seem to like its service prices the most because there aren’t required contracts or start-up fees. Pricing is determined by property size and pest problem, so specific numbers depend. On average, one-time pest control services can be around $150, and initial cleanouts also range around $150. Free estimates and quotes are offered, but there are no signs of any other promotions.

As far as customer reviews, there are only a handful of negative experiences in hundreds of positive ones. Issues include a case where the client didn’t feel the technician tried hard enough to resolve their pest issue, a case where a client received two services and was called after both because their payments didn’t go through, and an odd case where a client was upset that the technician was stealing water from the condominium, but the owner responded explaining that the technician lives there.

Among the many positives are a few notable mentions that technicians are clear about pest problems and solutions. Also, Urban Desert Pest Control offered a reasonable service and price to a pest problem while the competition wanted to upsell to the customer. Long-time customers haven’t had any pest issues, think the prices are great, and the staff responds quickly with a friendly manner. These great reviews result in 4.9 stars on Google reviews and an amazing A+ rating and accreditation with the Better Business Bureau.

Urban Desert Pest Control does not specifically say that its solutions are safe for children, pets, and the environment. However, a service offered is named Eco/Green cleaning. Many customers have also mentioned being satisfied that chemicals are pet-friendly and are happy that their small pets are safe when pest problems are treated.

Overall, Urban Desert Pest Control is as close to perfection as a company can get. Its high rating and reviews, quick responses, awards, friendly staff, knowledgeable and patient technicians, reasonable prices, and eco-friendly product options indicate that Urban Pest Control is guaranteed to exceed your expectations in all things pest control.

Read More
Company Pros
  • 5-star ratings with over 500 customers reviews
  • Clear about pest problems and solutions
  • Competition recommended high-price treatments while Urban suggested a simple treatment at a reasonable price
Company Cons
  • A customer felt the technician didn't provide a reasonable attempt at locating pest problem
  • A case with payment issues
PRICING
CUSTOMER SERVICE
QUALITY OF SERVICE
SPEED OF SERVICE
PEST COVERAGE

Reviewed By:
Ed Spicer
Ed Spicer
Ed has been working in the pest control industry for years helping 1,000's of homeowners navigate the world of insect and rodent management. He manages Pest Strategies now helping homeowners around the world!
Overall Rating (5)
Company Information
Pests Covered
  • Bed Bugs
  • Termites
  • Ants
  • Ticks
  • Mice
  • Rats
  • Spiders
  • Crickets
  • Wildlife
  • Cockroaches
Company Details

Date founded: 2015

Address: 5020 W Yearling Road, Phoenix, Arizona 85083

Company Ratings
  • BBB Rating
    A+
  • Google Reviews
  • Yelp Reviews
Compare Urban Desert Pest Control
with Other Pest Control Companies
Compare Free Quotes