U.S. Pest Protection Review

Our Overall Rating (4.2)

Company Review

Ranked # 21 in the 2019 Nashville largest family-owned businesses by revenue, U.S. Pest Protection has protected Nashville businesses and homes against pests since 1985. Using green products and efficient solutions, it serves the Greater Nashville and Middle Tennessee area homes and businesses. Its service area also extends south, covering parts of Southern Kentucky and Northern Alabama. 

Its office is located at 604 W Iris Drive, Nashville, Tennessee 37204.

It uses advanced Pest Identifier Index technology and superior control solutions to exterminate pests such as cockroaches, rats, mosquitoes, flies, spiders, ticks, termites, and mice.

It also provides disinfection services using the eco-friendly EPA-approved broad-spectrum viricide ViroCleanse™ technology to protect homes and businesses against harmful bacteria and viruses. Adding on, it provides crawl space and basement encapsulation using innovative, durable crawl space liners with poly cord reinforcement and anti-microbial additives. This high-tech crawlspace encapsulation technology, protects your property against wood-destroying rodents, insects, fungus, wood rot, water intrusion, and moldy odors.

U.S. Pest Protection stands out for its free detailed inspection services and customized service provision. It understands that every client has unique needs and that not every solution will work for every client. Technicians will only suggest a pest control plan or strategy after they have assessed your pest problem. In terms of ratings, it holds an A+ rating with the BBB and 4.3 stars with Google and 2.5 with Yelp. 

It employs highly-qualified and licensed technicians who have passed background checks and drug tests. Technicians come highly-recommended because they are courteous, respectful, professional, and prompt.

U.S. Pest Protection prices its services in the form of quarterly, monthly, bimonthly, and one-time services, and according to clients, the pricing is entirely within budget. Packages cover extermination of all types of rodents, insects, and pests at residential and commercial spaces.

Many happy customers were so glad they reached out to U.S. Pest Protection and in minutes, their queries were handled professionally.

Despite the many positive reviews for U.S. Pest Protection, there are several complaints as well. Some clients didn’t like how technicians did their job and how the customer care representative was unreceptive and yelled at customers. One customer was disappointed that after hiring the company for years to control pests in his home, it failed to deliver on its promises in the third year of working together. Another customer was disappointed that U.S. Pest Protection fired a technician that the customer had worked with for ten months and suspended their account without notice.

U.S. Pest Protection commits to using EPA-approved, safe, environmentally-friendly treatment solutions and products. Therefore, your children at home or employees at work are safe.

If you’re a Tennessee resident or business owner looking for a trusted pest extermination company to help with indoor and outdoor pest control, U.S. Pest Protection may offer a lasting solution for you.

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Company Pros
  • Prompt services
  • Experienced technicians
  • Eco-friendly pest control solutions
Company Cons
  • Rude and unreliable customer care team
  • Poor service management
  • Failure to keep time

Reviewed By:
Ed Spicer
Ed has been working in the pest control industry for years helping 1,000's of homeowners navigate the world of insect and rodent management. He manages Pest Strategies now helping homeowners around the world!
Overall Rating (4.2)
Company Information
Pests Covered
  • Bed Bugs
  • Stinging Insects
  • Termites
  • Stink Bugs
  • Ants
  • Fleas
  • Ticks
  • Mice
  • Rats
  • Spiders
  • Cockroaches
  • Mosquitoes
Company Details

Date founded: 1985

Address: 604 W Iris Drive, Nashville, Tennessee 37204

Company Ratings
  • BBB Rating
  • Google Reviews
  • Yelp Reviews
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