Truforce Pest Control Review


Our Overall Rating (3.6)

Company Review

Since 2011, Truforce Pest Control is committed to offering pest control services that are worth recommending to residents in Arizona, Texas, and Nevada. Satisfaction rates are high despite hundreds of reviews, and business expansions are likely to continue throughout the areas to protect more homes and businesses.

You can reach the Chandler branch at 465 E Chilton Dr. Suite 1, Chandler, AZ 85225, but other locations reside in Texas and Nevada. Service areas include Phoenix, Apache Junction, Gilbert, Glendale, Maricopa, Mesa, San Tan Valley, Scottsdale, Houston, and Las Vegas.

Professional services are offered to residential, industrial, and commercial residents. Technicians often provide pest control, mosquito control, rodent control, bed bug control, scorpion control, and termite control. Creepy crawlies that are commonly treated are ants, cockroaches, wasps, bees, crickets, scorpions, beetles, spiders, earwigs, silverfish, mosquitoes, rodents, bed bugs, and termites.

Truforce Pest Control also offers customers a section on its site called “Learning Center” to keep clients fully educated on pests that creep around their properties. Some customers have mentioned how helpful this section is in addition to the extra advice from experts. The section offers information on different bugs and the various types of bugs to look out for. Additionally, it informs readers what conditions attract certain bugs and how to prevent infestations.

Pricing seems to be a great deal, but many customers are upset about being tricked into contracts. Salespeople offer one-time treatments for $34, and customers are pleased with the rate as long as they’re not charged later without consent. Contracts seem to be required, although they don’t inform every customer. Cancellation charges have been reported to be $200, monthly services are about $49, and bi-monthly services are about $79. Special offers include 50% off when you sign up for pest protection, 25% off first mosquito service, free pest inspections, $100 off termite protection plans, and $100 off scorpion seals.

Customers have complimented Truforce Pest Control for prompt and efficient services. Technicians were very responsive when called about an emergency. For example, they showed up at 7 a.m the next morning after an emergency call where customer service representatives patiently explained solutions.

Complaints about Truforce are few and far apart, but some of the complaints are very concerning. The biggest complaints are of being tricked into signing contracts under the pretense that they’re only being charged once, being charged for services not given or charged 3 or more times for one service, and when clients want to cancel contracts, it is a huge headache, and they have to pay a fee.

Truforce Pest Control requires customers to leave the treated area for hours after technicians spray problematic spaces. The reason for this is because its products are not safe for children and pets. There is also no mention of it being environment-friendly. 

Overall, Truforce Pest Control is widely known for providing great customer service and providing powerful pest protection. However, many customers have been tricked into contracts that they were unaware of signing onto, so read the fine print.

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Company Pros
  • Prompt and efficient services
  • Techs have responded quickly to emergencies
  • The staff is said to answer questions patiently and thoroughly
Company Cons
  • Some customers were put into a contract payment they weren't aware of signing up for
  • Cancellation can be expensive and a headache to get through
  • Some clients have been charged for services not given or charged 3 times for one service
PRICING
CUSTOMER SERVICE
QUALITY OF SERVICE
SPEED OF SERVICE
PEST COVERAGE

Reviewed By:
Ed Spicer
Ed Spicer
Ed has been working in the pest control industry for years helping 1,000's of homeowners navigate the world of insect and rodent management. He manages Pest Strategies now helping homeowners around the world!
Overall Rating (3.6)
Company Information
Pests Covered
  • Ants
  • Cockroaches
  • Stinging Insects
  • Spiders
  • Mosquitoes
  • Mice
  • Rats
  • Bed Bugs
  • Termites
Company Details

Date Founded:  2011

Address: 465 E Chilton Dr. Suite 1, Chandler, AZ 85225

Company Ratings
  • BBB Rating
    A+
  • Google Reviews
  • Yelp Reviews
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