Team Pest USA Review


Our Overall Rating (3.4)

Company Review

Team Pest USA has been a leader in the pest control industry since 1971. They are dedicated to providing the highest level of service to customers in Atlanta and its surrounding communities.

Offices are located at 817 West Peachtree NW, Suite A100-214, Atlanta, GA 30308 and 2744 Main Street, Atlanta, GA 30344.

This family-owned and locally operated company offers affordable pest and termite control solutions. Their service area in Georgia covers Atlanta, Lawrenceville, Roswell, Newborn, Norcross, McDonough, Loganville, Gainesville, and Cumming. They also work with customers in Charlotte and Hillsborough in North Carolina as well as Greenville, South Carolina.

Team Pest USA services both residential and commercial properties. They offer a pest control service that exterminates ants, cockroaches, fleas, ticks, scorpions, spiders, crickets, silverfish, flies, millipedes, centipedes, sowbugs, and pillbugs. They also deal with stinging insects such as bees, wasps, yellow jackets, and hornets. Team Pest USA provides control programs for bed bugs, mosquitoes, and termites. Their wildlife control program covers snakes, rats, raccoons, bats, mice, and squirrels.

Highly-trained technicians use a perimeter pest control treatment. An invisible wall around the exterior of the home or building creates an uninterrupted barrier of protection. They also treat the lawn to ensure the entire exterior of the property is covered.

 Two things stand out with this company that I found to be impressive.

First, they have an aggressive wildlife control program that comes with a written guarantee for all removal and prevention services. They cover all holes where rodents can enter with galvanized steel screening, sheet metal, latex, or steel wool. Animals can’t penetrate these materials, leaving them unable to re-enter the structure. The guarantee is free of charge and covers the entire serviced area if any type of wildlife regains entry.

Secondly, they offer a mosquito control program to help homeowners start enjoying their outdoor areas. They utilize a fogging system that not only kills mosquitoes but interrupts their breeding cycle to prevent the annoying pests from coming back. The application used is safe for the entire exterior perimeter of the property.. It does not harm plants, pose a threat to children or pets, and does not interfere with helpful insects such as butterflies.

Team Pest USA receives mixed online reviews, only receiving a 2 out of 5-star rating on Yelp. The biggest complaint was recurring problems with pests returning after receiving costly treatment applications. There are several issues with billing discrepancies as well. Other customers sing their praises, saying the trusted company goes above and beyond. Team Pest USA receives high marks for its knowledgeable and attentive technicians. They receive a 4 out of 5-star rating on Google reviews and a 4.5 out of 5-star rating on Angie’s List.

The company has a stringent hiring practice that includes drug testing and background checks for all of its technicians. They strive to maintain a stable, safe, and drug-free workplace for all their personnel. Team Pest USA equips their trucks with GPS tracking, so they know where technicians are at all times. They continually educate their employees to keep up with industry-leading technology, so they can provide a high level of service to their customers. The same technician returns to the property for each visit, helping them establish a professional relationship and a thorough understanding of their customer’s pest control needs.

This Atlanta-based company offers reasonable pricing, offering a 100% service satisfaction guarantee. They offer free inspections, which are easy to schedule online. New customers can take advantage of one-time savings deals. There is a $75 off coupon on the website for new pest control services. Other offers include $99 off mosquito service, $100 off termite service, and $100 off on wildlife exclusion. A free termite inspection is also available with all paid home inspections.

Team Pest USA only uses products that have a proven record of being safe and effective. They use highly effective odor-free pest control products that can eliminate pests within minutes. They strive to educate their customers to help them understand the problems they are encountering in their homes and businesses.

The products used by Team Pest USA are environmentally friendly. The company goal is to protect their customer’s homes and families. Their locally-hired staff has extensive knowledge in the pest control industry. Where they lack is in the area of customer service, leaving some people frustrated with billing issues and the quality of work performed. It seems they are known for over-promising and under-delivering. They are an all-around pest control service that can handle many types of pests and rodents, and I would recommend them for customers in the Atlanta region.

Read More
Company Pros
  • Free termite inspection with paid home inspection
  • Respectful of customer's property
  • Drug testing and background checks on all technicians
Company Cons
  • Don't stand by their work
  • Over-promise and under-deliver
  • Billing discrepancies
PRICING
CUSTOMER SERVICE
QUALITY OF SERVICE
SPEED OF SERVICE
PEST COVERAGE

Reviewed By:
Ed Spicer
Ed has been working in the pest control industry for years helping 1,000's of homeowners navigate the world of insect and rodent management. He manages Pest Strategies now helping homeowners around the world!
Overall Rating (3.4)
Company Information
Pests Covered
  • Ants
  • Cockroaches
  • Fleas
  • Ticks
  • Spiders
  • Crickets
  • Bed Bugs
  • Mosquitoes
  • Termites
  • Rats
  • Mice
Company Details

Date founded:  1971

Address: 817 West Peachtree NW, Suite A100-214, Atlanta, GA 30308 and 2744 Main Street, Atlanta, GA 30344

Company Ratings
  • BBB Rating
    A+
  • Google Reviews
  • Yelp Reviews
Compare Team Pest USA
with Other Pest Control Companies
Compare Free Quotes