Suburban Pest Control Review


Our Overall Rating (4.4)

Company Review

Located at 60 Runyon Avenue in Yonkers, Suburban Pest Control is a third-generation, family-owned business that’s been servicing Westchester County and the New York City Metropolitan Area since 1974, including Manhattan, the Bronx, Queens, and Brooklyn. Technicians take care of both residential and commercial pest and rodent control in schools, doctors’ offices, tenant-occupied buildings, private homes, condos, and more.

Whether you’re looking for ant, termite, wasp, bee, flea, tick, cockroach, or small rodent control, Suburban Pest has you covered. There are even eco-friendly, multi-tiered bed bug services available from the company that covers both removal and preventative treatments.

Two service options help Suburban Pest rise above the rest. First, it has a team available 24/7 to handle unexpected infestations that need to be dealt with at all hours. Second, it offers Thermal Acoustical Pest Control (T.A.P.) insulation installation to reduce the risk of infestations while also regulating your home’s temperature and reducing noise pollution.

Overall, Suburban Pest comes highly rated by customers. Technicians are on time, thorough, knowledgeable, and express interest in finding out any issues that have occurred since the last visit. One unique aspect of the reviews is that there is a high percentage of people who mention their technician by name, saying that they are outstanding ambassadors for the company due to their caring and professional attitude.

The office also gets high marks for friendliness, organized billing, and ease of scheduling. In general, people feel that communication with Suburban Pest is superb, and one manager of over 25 properties mentioned how flexible the staff are in rescheduling appointments with residents. The company also has an A+ rating from the BBB.

The only downside to using the company seems to be that it has a few complaints from tenants’ who occupy buildings. These customers particularly focused on low-quality bed bug inspections and treatments, as well as missed and late appointments that cost them valuable work hours.

Still, the vast majority of reviews are positive, and service comes with a free quote, a 100% satisfaction guarantee, and free follow-up care in between scheduled visits for those under the quarterly pest control plan. There’s even an option to prepay for an annual plan and take 5% off the price. Most people say the cost of doing business with Suburban is in line with industry standards.

Customers also say that technicians are very thoughtful about placing sprays and treatments in such a way that they won’t harm pets and children, and will even interact with their pets to put them at ease.

For those interested in helping to proactively prevent bacteria, odors, and pests from making themselves at home, Suburban has air duct and trash chute cleaning available. The company also offers a chemical-free BurrowRX rodent control treatment that’s environmentally friendly and trap free, so it’s safe for your family.

If you’re searching for a family-owned pest control company with personalized service in the big city or Westchester County, Suburban Pest Control Yonkers comes highly rated. Although 24/7 service is offered, a few building tenants say technician reliability is hit or miss. Bed bug treatments in buildings aren’t always successful, although most customers agree that the company does an excellent job-solving insect, termite, rodent, and other pest infestations.

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Company Pros
  • 24/7 availability and preventative pest insulation installation services
  • Friendly, knowledgeable technicians and office staff who work on educating customers on preventative pest control measures
  • Environmental services including air duct and trash chute cleaning, and eco-friendly rodent and bed bug control
Company Cons
  • Some poor results reported in regards to solving bed bug treatments in buildings
  • Tenants whose buildings are under contract have experienced no-shows or technicians who arrive outside the arrival window
  • Service area limited to New York City and Westchester County
PRICING
CUSTOMER SERVICE
QUALITY OF SERVICE
SPEED OF SERVICE
PEST COVERAGE

Reviewed By:
Ed Spicer
Ed Spicer
Ed has been working in the pest control industry for years helping 1,000's of homeowners navigate the world of insect and rodent management. He manages Pest Strategies now helping homeowners around the world!
Overall Rating (4.4)
Company Information
Pests Covered
  • Cockroaches
  • Mice
  • Rats
  • Termites
  • Fleas
  • Ants
  • Bed Bugs
  • Ticks
  • Stink Bugs
Company Details

Date founded: 1974

Address: 60 Runyon Avenue in Yonkers

Company Ratings
  • BBB Rating
    A+
  • Google Reviews
  • Yelp Reviews
Service Areas
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