Southland Pest Service, Inc. Review


Our Overall Rating (3.4)

Company Review

Southland Pest Service in Fort Walton Beach, Florida, has been serving this nice little Northwest Florida beach town since 2000. This business is owned and operated by Jeffery Rushing and its one and only office is located at 58A Beal Pkwy NW, Fort Walton Beach, Florida 32548.

It has an A rating with the BBB, and in 20 years of operation, has only received three complaints in the past four years which are all closed according to the BBB website.

That is not a bad record for 20 years of business! 

Southland Pest Service does not appear to have a working website, but it does have several Google and Yelp reviews.

It would seem that Southland Pest Service is pretty much dedicated to eradicating common household pests such as ants, roaches, spiders, as well as termites. When looking in-depth at its reviews, there is no evidence of Southland Pest Service offering any type of wildlife removal. Most reviews discussed its termite service.

On several negative reviews on its termite service, clients stated that due to Southland Pest Service’s inability to properly treat their home, clients incurred property damage in excess of $42,000 that being the most extreme case.

That being said, most if not all 5-star reviews stated that since its termite treatments were so effective in both cost and eliminating termites, several clients who owned more than one property used Southland Pest Service for all of their properties. All reviews were of residential clients; none were from commercial clients.

While there was no specific mention of any specialty treatments or products provided, all termite applications were pretty much standard for residential properties. Apparently, Southland Pest Service uses the well-established Sentricon and Termidor treatments for termites and it stands behind those treatments.

All the information on its pricing indicated that Southland Pest Service was very affordable, and customers seemed to be pleased with its overall pricing structure and services provided. There were no indications of Southland Pest Service offering any free inspections. However, some clients that provided negative reviews warned to read the fine print before you sign. The complaint found on the BBB website indicated that these clients were unhappy with the service and didn’t realize they were being charged for an annual inspection and bi-monthly services. It is also worth mentioning that these particular complaints have been closed and the client satisfied.

Several of the 5-star reviews stated that its pesticides were not harmful to family or pets but made no mention of any eco-friendly pest solutions. 

Southland Pest Service offers no type of lawn service which is odd for a company in this area of Florida. Most if not all properties in this area demand a lawn service. Perhaps this market is already flooded with lawn care professionals which just gives it more opportunity to focus on eradicating unwanted pests!

In conclusion, Southland Pest Service of Fort Walton Beach, Florida is a good bang for your buck when it comes to pests service in Northwestern Florida.

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Company Pros
  • A rating with the BBB
  • Accredited with the BBB
  • 20 years serving NW Florida
Company Cons
  • Termite service complaints
  • No transparency on pricing
  • No free estimates
  • No lawn service
PRICING
CUSTOMER SERVICE
QUALITY OF SERVICE
SPEED OF SERVICE
PEST COVERAGE

Reviewed By:
Ed Spicer
Ed has been working in the pest control industry for years helping 1,000's of homeowners navigate the world of insect and rodent management. He manages Pest Strategies now helping homeowners around the world!
Overall Rating (3.4)
Company Information
Pests Covered
  • Termites
  • Ants
  • Spiders
  • Cockroaches
Company Details

Date founded: 2000

Address: 58A Beal Pkwy NW, Fort Walton Beach, Florida 32548

Company Ratings
  • BBB Rating
    A
  • Google Reviews
  • Yelp Reviews
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