Rudy’s Termite and Pest Control Review


Our Overall Rating (4.2)

Company Review

Rudy’s Termite and Pest Control has been offering affordable and trustworthy services to the Indio area since 1991. If you find a company with better prices, Rudy’s will give you the same exceptional service by expert technicians at a matching price. You can meet with a team member at 43639 Jackson St, Indio, CA 92201-2537, but they usually go to the customer’s home for services in and around Indio, Palm Springs, Coachella Valley, Beaumont, and Banning.

Rudy’s Termite and Pest Control offer its services to residential and commercial properties, restaurants, hospitals, and hotels. Professional services include fly control, bird control, pest control, bat deterrent, maintenance program, agricultural division, and disinfectant services. Technicians help control pest populations, including ants, bed bugs, flies, bees, wasps, beetles, cockroaches, spiders, crickets, fleas, ticks, mites, earwigs, pillbugs, termites, birds, bats, and rodents (rats and mice). The bat deterrent service is a popular one in the area since it is highly effective, and experienced technicians use humane and environmentally sound measures to deter bats from your property. Its technicians take the job seriously and highly recommend customers contact them immediately if there are signs of a bat infestation due to health threats, rabies, and other dangers associated with bats near your home. Some signs to look out for are dead or live bat sightings, bat droppings, squeaking and high-pitched sounds, scratch marks on the walls, brown or black stains around holes, and foul odors in the attic.

Prices are very reasonable, especially since Rudy’s Termite and Pest Control price matches the competition if customers find a better deal. It offers monthly, bi-monthly, and quarterly maintenance plans, but pricing is dependent on property size and pest problem. The typical one-time cost for general pest control services can average between $300 and $550. One customer quoted a termite inspection at around $385. Rudy’s Termite and Pest Control does not currently offer any specials or deals at this time.

Some negative experiences include a customer offended by the company writing “ENGLISH ONLY” on its brochures. Another problem was changing quarterly plans to monthly plans to remedy extreme bug problems. One account was canceled without notifying the customer who wanted to continue their service, allowing pests to come back. In response to the first offensive experience, Rudy’s Termite and Pest Control has since added Spanish to brochures and its website, but it is not clear if they contacted the upset customer to inform them. On a more positive note, customers really love the technicians at Rudy’s Termite and Pest Control, and most problems are resolved without issue. Some great experiences include professional and friendly technicians who are efficient but take the time to explain the services to clients. Technicians come by like clockwork without being called, resolving client and pest problems. Rudy’s Termite and Pest Control does not promote any green products or treatments. Unless the company mentions otherwise, do not assume it is safe for children, pets, and the environment. 

Overall, Rudy’s Termite and Pest Control exceeds expectations. There are some issues with deals and missed appointments, but most customers spoke highly of this company and its services.

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Company Pros
  • An originally negative review was changed to 5 stars for making things right
  • Price match the competition
  • Went to a home on multiple occasions to figure out the problem and resolved it
Company Cons
  • Missed appointment times
  • Didn't honor a special offered on Yelp
  • Some customer service issues
PRICING
CUSTOMER SERVICE
QUALITY OF SERVICE
SPEED OF SERVICE
PEST COVERAGE

Reviewed By:
Ed Spicer
Ed Spicer
Ed has been working in the pest control industry for years helping 1,000's of homeowners navigate the world of insect and rodent management. He manages Pest Strategies now helping homeowners around the world!
Overall Rating (4.2)
Company Information
Pests Covered
  • Ants
  • Bed Bugs
  • Cockroaches
  • Spiders
  • Crickets
  • Fleas
  • Ticks
  • Mites
  • Rats
  • Mice
Company Details

Date founded: 1991

Address: 43639 Jackson St, Indio, CA 92201-2537

Company Ratings
  • BBB Rating
    A
  • Google Reviews
  • Yelp Reviews
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