Romex Pest Control Review


Our Overall Rating (4)

Company Review

Romex Pest Control is one of the most well-known pest control companies in the southern United States. They provide services to large areas in Texas, Oklahoma, Louisiana, and Mississippi. 

Their Texas branch office is located at 650 E, E State Highway 121 Unit 406 in Lewisville. They have been providing pest management solutions to the Dallas Metro and other surrounding areas for over four years. 

The employees live in the communities that they serve and understand how the climate and other factors can affect the insects and other pests that may be lurking around your home or business. They specialize in eliminating a wide range of insects and pests including cockroaches, hornets and wasps, rodents, scorpions, termites, mosquitoes, and ants. 

There are a few things that make this company stand out among the rest. First, they offer eco-friendly pest control solutions. They also use the innovative In2Care mosquito trap system that helps to decrease the mosquito population around your home without having to spray harmful chemicals in your yard or home. 

Romex Pest Control also offers a guarantee on all of their services.  Their experienced and knowledgeable staff has been known to talk with their customers and give them advice on different steps that can be taken by the homeowner to ensure that the pests do not return. They will also recommend budget-friendly pest control products that you can buy and they will teach you how to properly apply these products to get the best results.

Their website features a convenient customer portal that you can log into to view your past transactions, make a payment, and manage view your appointment times. However, even with this convenient feature, some customers have still complained about the fact that the scheduling department can be a little unorganized.

Some past customers have left reviews stating that they had to call the Romex Pest Control office several times before they were able to make an appointment. There have also been some complaints about the main office not answering their phones. Other reviewers have stated that they never had a problem with the office answering the phones, however, there was an instance where a customer said the receptionist forgot to mark their appointment time down in the books and the customer had to call back several times before their appointment was scheduled.

There is not a lot of information regarding pricing, however, their website states that they offer plenty of discounts and have a wide range of special offers for both new and returning customers, and they also offer free estimates for all of their customers.

Even though there have been a few complaints made about this pest control company, they have received over 4,000 five-star ratings and they have an A+ rating with the BBB.

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Company Pros
  • Guaranteed results
  • Eco-friendly treatments
  • Free estimates
  • Commercial and residential services
  • Offers customized pest control solutions
Company Cons
  • No clear pricing guide
  • Unorganized scheduling department
  • The main office doesn't always answer the phone
PRICING
CUSTOMER SERVICE
QUALITY OF SERVICE
SPEED OF SERVICE
PEST COVERAGE

Reviewed By:
Ed Spicer
Ed Spicer
Ed has been working in the pest control industry for years helping 1,000's of homeowners navigate the world of insect and rodent management. He manages Pest Strategies now helping homeowners around the world!
Overall Rating (4)
Company Information
Pests Covered
  • Bed Bugs
  • Mosquitoes
  • Cockroaches
  • Spiders
  • Mites
  • Rats
  • Mice
  • Ants
  • Stink Bugs
  • Termites
  • Stinging Insects
Company Details

Date Founded: 2016

Address: 650 E, E State Highway 121 Unit 406 in Lewisville

Company Ratings
  • BBB Rating
    A+
  • Google Reviews
  • Yelp Reviews
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