Rid-A-Pest, Inc. Review


Our Overall Rating (4.6)

Company Review

Founded in 1972 by Clyde L. Smith, Rid-A-Pest, Inc. has grown to be the leading locally owned and operated pest Control Company in Coastal and Eastern North Carolina.

Its corporate office can be located at 3573 NC-42, Wilson, NC 27893. It has grown to provide both residential and commercial services to various cities including Goldsboro, Morehead City, Greenville, Jacksonville, New Bern, Wilson, Raleigh, and Rocky Mount.

It offers a full range of pest elimination services including mosquito control, ant, cockroach, rat and mice control, wasp, bee, and hornet control. It also offers safe solutions to the most challenging infestations such as termites, bedbugs, fleas, and spiders.

Besides pest removal services, it also provides wildlife removal, resultant damage repair as well as moisture control solutions for your home.

With Rid-A-Pest, several features stood out during the review process. The first feature is how it prioritizes customer service over everything else. It not only aims at meeting the client’s needs but also exceeds their expectations. To Rid-A-Pest, your requirements and satisfaction are of the utmost importance.

The second feature is its genuine concern and quick response. Before treating your home, the assigned technicians make sure you and your children are safe. They also go the extra mile of checking out the entire house to ensure no nests and spider webs.

Lastly, it offers a 30-day guarantee warranty in case its treatment was not significant.

What could be more impressive?

When it comes to its employees, they’re third generation entomologists. It offers extensive training to its technicians so that they have adequate knowledge of all types of insects that plague your residential or commercial property. Besides identifying your pest problem, the experts also recognize how pests work on each level from breeding habits to lifespan, favorite habitats, and everything in between.

But, every good company has a wrong side, and Rid-A-Pest is not an exception. It has received one complaint.

Despite its excellent customer service, its customer service team sometimes lie and make false promises.

One client complained about the team having so many excuses and apologies but not returning money after a poor service despite its 30-day guarantee agreement.

It is important to note that Rid-A-Pest has an A+ rating on BBB and a 5-star rating on Yelp, meaning it attends to its customers’ complaints.

In terms of pricing, it’s quite reasonable.

Its charges come in three packages. The first package, MyShield ($70 quarterly), covers all indoor pests. The second, MyShield Plus ($86 quarterly), covers all indoor pests plus grain beetles, Indian meal moths, and outdoor fleas. Lastly, MyShield Premium ($65 monthly) covers outdoor and indoor pests alongside wildlife trapping (one per year), yard treatment (twice per year), and shrubbery ornamental insect pests.

While every package is useful, its customer service representatives help decide on its clients’ best option.

Its primary objective is to keep your office or home safe, pest-free, and healthy. It uses the most environmentally friendly chemicals approved by the Integrated Pest Management (IPM).

With Rid-A-Pest, you don’t have to worry much about your pets and other delicate items.

Rid-A-Pest has several locations, package/coverage options, and experienced technicians who are ready to attend to your pest control needs in Coastal and Eastern North Carolina areas. 

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Company Pros
  • Affordable
  • 30 days guarantee warranty for your money
  • Excellent customer service
Company Cons
  • False promises
  • Poor services sometimes
  • Limited service area
PRICING
CUSTOMER SERVICE
QUALITY OF SERVICE
SPEED OF SERVICE
PEST COVERAGE

Reviewed By:
Ed Spicer
Ed Spicer
Ed has been working in the pest control industry for years helping 1,000's of homeowners navigate the world of insect and rodent management. He manages Pest Strategies now helping homeowners around the world!
Overall Rating (4.6)
Company Information
Pests Covered
  • Ants
  • Fleas
  • Mice
  • Rats
  • Spiders
  • Wildlife
  • Cockroaches
  • Mosquitoes
Company Details

Date Founded: 1972

Address: 3573 NC-42, Wilson, NC 27893

Company Ratings
  • BBB Rating
    A+
  • Google Reviews
  • Yelp Reviews
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