proof. Pest Control Wixom Review


Our Overall Rating (4.2)

Company Review

proof. Pest Control works with residential customers and commercial business owners throughout Michigan, Massachusetts, Colorado, Utah, and Arizona.

This family-owned business is run by brothers, Allan and Brent Draper. With a passion for providing service to their community, they opened their first office in 2015. Located at 28265 Beck Road, Suite C8, Wixom, Michigan 48393, the business has rapidly grown over the past five years.

Services for residential customers include the removal of pests such as termites, ants, bed bugs, cockroaches, mosquitoes, fleas, spiders, ticks, and rodents. Commercial pest control services include insect management, inspections, treatments, flying insect management, pest identification, rodent protection and elimination, and seasonal maintenance. An Integrated Pest Management (IPM) system accurately identifies, treats, and prevents problems with pests from recurring.

A unique hybrid standard service includes the use of EPA-registered products and organic solutions when possible. Interior surfaces are treated with botanically-derived organic products that do not disrupt daily routines or leave behind any residue. Exterior surfaces and surrounding perimeters receive treatment using synthetic products. Customers can request the use of organic products inside and out, at no additional charge, except in cases of extreme infestations. All treatments are safe for children and pets, and technicians take extra precautions in family environments.

The Pest-Free Guarantee™ offers year-round protection with regularly scheduled treatments and a 100% guarantee for peace of mind. Unfortunately, in several instances, unhappy customers felt the guarantee was not honored. Those that tried to cancel their annual contract had a hard time getting a refund for unused services.

Treatment prices are reasonable and unmatched by other providers. There is a $100 initial service discount for customers that enroll in an annual subscription. Veterans receive $10 off all services. A generous referral program gives a $50 account credit to customers that refer a friend who purchases a service. Several customers did point out that when they attempted to use the coupon, they were offered a higher-priced service and didn’t appreciate the attempt of customer service to upsell them.

The company is purpose-driven, hiring only qualified technicians that meet the standards they strive to instill through their company values. Each member of the team is fully trained and licensed to make sure they are providing safe pest control treatments. They take the time to inspect, evaluate, and recommend based on their findings. Their main goal is customer satisfaction, and they are constantly looking for ways to improve.

The Draper brothers are firm believers in giving back to the communities they serve throughout the country. Their charitable program provides volunteer assistance for worthwhile events, as well as offers free pest control services to those in need.

Loyal customers are extremely satisfied with the service they receive and define the experience as pleasant, kind, and professional from start to finish. Customers enjoy having the same technician take care of their property, and most speak of a drastic reduction in pest problems since starting with this reputable company.

Pest Control is top-rated in all of their service areas and regularly exceeds customers’ expectations. Their hybrid standard service treatment plans offer effective organic protection against annoying insects, spiders, and other pests.

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Company Pros
  • Pest-Free Guarantee™
  • Use of organic products
  • Professional technicians
Company Cons
  • Don't always honor the satisfaction guarantee
  • The annual contract is hard to get out of
  • Coupons are not always redeemable
PRICING
CUSTOMER SERVICE
QUALITY OF SERVICE
SPEED OF SERVICE
PEST COVERAGE

Reviewed By:
Ed Spicer
Ed has been working in the pest control industry for years helping 1,000's of homeowners navigate the world of insect and rodent management. He manages Pest Strategies now helping homeowners around the world!
Overall Rating (4.2)
Company Information
Pests Covered
  • Bed Bugs
  • Mosquitoes
  • Cockroaches
  • Wildlife
  • Crickets
  • Spiders
  • Mites
  • Rats
  • Mice
  • Ticks
  • Fleas
  • Ants
  • Stink Bugs
  • Termites
  • Stinging Insects
Company Details

Date Founded: 2015

Address: 28265 Beck Road, Suite C8, Wixom, Michigan 48393

Company Ratings
  • BBB Rating
    A
  • Google Reviews
  • Yelp Reviews
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