Pronto Pest Management Review

Our Overall Rating (4)

Company Review

Pronto Pest Management is a family-owned and operated company that has been in business for over 30 years. Its main office is located at 10130 Capital Street, Oak Park Michigan, and is known as one of the most experienced pest control companies in Michigan. 

This company covers residential and commercial properties. It gained its popularity due to its innovative bed bug elimination solutions. However, this company is also experienced with removing other pests including termites, cockroaches, bees, mice, and rats.

In the early 2000s, this company realized that there was an increasing problem with bed bugs in Detroit and the surrounding areas. In order to combat this serious problem, Pronto Pest knew that it had to think outside the box when it came to detecting these small and bothersome bugs. That is why they got the help of a few strong-nosed hound dogs to help them stiff out any potential bugs and infestations. 

The second thing that makes this company stand out is its wide range of bed bug treatments that it offers. There are several eco-friendly and pet-safe options such as steam treatments as well as two different types of heat treatments. It can also use a chemical treatment to help eliminate bed bugs, which is the more cost-efficient solution. However, when using chemicals, you will usually need several treatments and it can take up to six to eight weeks to completely eliminate bed bugs from your property.

In addition to the insect elimination services this company provides, its knowledgeable technicians also have a lot of experience with rat detection and removal. If you think that there may be a rat in your home or office, the technician will then come up with a customized treatment plan to help ensure that the rats are eliminated.

 While this company is known for using a variety of innovative pest management solutions, some customers have complained about the quality of service that this company provides. 

 On Yelp and Google, there were a couple of previous customers that stated that a technician had not shown up to a customer’s property at the appointed time. Another customer had stated that when they tried to call the office to talk with someone about the missed appointment, the customer was unable to get anyone to answer the phone.

 Even though this company has a few negative reviews, Pronto Pest Management has a large number of previous customers that gave this company a five-star review.. Currently, this company has a 4.5-star rating on Google and there have been no formal complaints filed with the BBB about this company. 

 Overall, Pronto Pest Management seems to be a trustworthy company that uses effective and unique methods to identify and remove pests from your home. They have also been named the number-one bug exterminator in Michigan by Reader’s Digest.

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Company Pros
  • Extensive knowledge in bed bug removal
  • Eco-friendly options
  • Can locate bed bugs with certified scent-detecting canines
  • Covers a wide range of insects and rodents
Company Cons
  • Technicians have been known to miss appointments occasionally
  • Lack of communication between the main office and customers

Reviewed By:
Ed Spicer
Ed has been working in the pest control industry for years helping 1,000's of homeowners navigate the world of insect and rodent management. He manages Pest Strategies now helping homeowners around the world!
Overall Rating (4)
Company Information
Pests Covered
  • Ants
  • Termites
  • Bed Bugs
  • Cockroaches
  • Rats
  • Mice
  • Stinging Insects
Company Details

Date founded:1/1/1982

Address: 10130 Capital St, Oak Park, MI 48237

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