Pinpoint Full Service Pest Control Review


Our Overall Rating (4.6)

Company Review

Pinpoint Full Service Pest Control has been operating in the Northern San Diego area for over 40 years. It is owned and operated by several generations of the Tanksley family. Headquartered in Oceanside, Pinpoint has a large service area from Fallbrook to Carmel Valley and even as far east as Escondido. The company also has a very impressive blog should you want to learn about any particular pest. 

Pinpoint specializes in treating houses and apartment complexes. The family-owned company treats just about every pest found in the San Diego area, which includes bees, bed bugs, birds, earwigs, fleas, gophers, rodents, and wasps. Founding member Bill Tanksley is a recognized bee expert. He knows how to remove honey bees in an eco-friendly and humane manner. Tanksley has unique expertise on African Bees which are a somewhat new invasive species in California. 

Pinpoint practices the concept of Integrated Pest Management (IPM). Rather than just soaking everything in pesticides, IPM focuses on the underlying causes of pest problems. Using Integrated Pest Management is more eco-friendly and often cheaper in the long run. Many companies use IPM, but you could say Tanksley is an IPM pioneer. He has published scientific papers on IPM from the 1990s. Tanksley has also been hired to lead instructional training for city governments, water districts, Caltrans, and school employees. He is a regional expert, and his personally trained technicians are more than happy to serve your home. Many reviews are amazed by the expansive knowledge of technicians. 

Pinpoint has reasonably priced services, but they are not the cheapest option. Like many other services, the cheapest is rarely the best. Pinpoint will cost a little more than other companies, but many customers report being satisfied with the value. The company offers free estimates over the phone, but a few reviews have complained that the quote changed after an onsite inspection. If the pest problem is small and simple, Pinpoint will instruct you on how to fix it yourself for free. This makes Pinpoint a favorite for people who have little knowledge of pest control. The company will even go as far as to recommend other pest companies should you have a problem outside its scope of support. 

Since Pinpoint is a family company, safety is a high priority. The management doesn’t want their own family members to be around highly toxic ingredients all day. Pinpoint uses low-impact products that don’t absorb through skin contact. Additionally, the company avoids products that are subject to vapor drift. Vapor drift is when liquid products evaporate, making it possibly dangerous when inhaled. Many parents and pet owners have given Pinpoint excellent reviews. 

Pinpoint is an excellent company especially for those who value safe and green solutions. The few negative reviews are from customers who had unrealistic expectations, such as not respecting safety procedures for technicians. There are also a few negative reviews about having to wait too long for a callback. The negative reviews pale in comparison to the overwhelmingly positive feedback. Many customers have declared, “I would give Pinpoint more stars if I could.” 

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Company Pros
  • Family company with a recognized bee expert
  • Highly prioritizes safety
  • Decades of experience
Company Cons
  • Can be understaffed during the busy season
PRICING
CUSTOMER SERVICE
QUALITY OF SERVICE
SPEED OF SERVICE
PEST COVERAGE

Reviewed By:
Ed Spicer
Ed Spicer
Ed has been working in the pest control industry for years helping 1,000's of homeowners navigate the world of insect and rodent management. He manages Pest Strategies now helping homeowners around the world!
Overall Rating (4.6)
Company Information
Pests Covered
  • Bed Bugs
  • Stinging Insects
  • Ants
  • Fleas
  • Mice
  • Rats
  • Spiders
Company Details

Date founded: 1978

Address: 3060 Industry St, Oceanside, CA 92054-4473

Company Ratings
  • BBB Rating
    A+
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  • Yelp Reviews
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