PestShield Review

Our Overall Rating (4.8)

Company Review

PestShield is a pest control company that has been serving its local community for two decades. The business has its headquarters in Webster Grove Missouri, but its service area includes most of the state as well as some locations in Illinois. The company was started in 2000, and it specializes in installing its in-wall pest control systems into new home constructions. 

See, along with the traditional pest control services, PestShield has a unique method of controlling pesky critters. With its in-wall services, customers get perforated tubes installed inside their walls. From six-legged bugs to eight, not one can hide from this easily delivered system. Along with this, the company also provides treatments for standard pests: cockroaches, spiders, ants, termites, mosquitoes, and rats. 

One of the things that stands out about this service is the ease of use. With tubes installed in homes already, the customers need not even be home. These pre-installed ducts have easy outside access. Plus the company mentions pet-friendly products on its website, which is a good sign.

Another standout feature of this pest control company is its high priority in providing exceptional customer service. The first part of making happy customers is keeping your employees happy as well. The employee benefits listed on its website explains the overwhelmingly positive feedback of its technicians.

No matter the service, most of PestShield’s customers seem happy. Accolades such as professionalism, quality, and value are given most frequently by the consumers of its service. It’s no wonder it has an A+ ranking with the BBB.

The only negative reviews to be found were mostly regarding issues involving miscommunication. The more people that work for a company, the higher the chance there is for one person to relay something incorrectly. Issues such as billing, contract terms, and location of pests all seem to be prevalent problems plaguing the service. However, these reviews are far scattered and there’s no real way of knowing where the communication channel became disrupted. 

Besides the communication, the other questionable thing was the limited amount of pests the company treats. Some customers mentioned a limited scope on flying bugs, which could be a valid cause to pick a more inclusive company. However, it seems that PestShield does treat for some pests that aren’t listed on its website, as some reviews mention wasp removal. 

Overall, most reviews cite PestShield as an affordable company capable of providing great service from knowledgeable, friendly, and trained staff. With no real complaints regarding a reoccurrence of pests, the only thing to weigh against would be the potential for a long contract or limited treatment within the service. As for miscommunication, that’s bound to happen with any service after a certain amount of time.

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Company Pros
  • In-wall systems may be already installed in your home for ease of access
  • Affordable service
  • Customer service that goes above and beyond
Company Cons
  • According to some reviews, the company may have year-long contracts
  • Potential communication issues regarding services and billing
  • Smaller range of pests covered

Reviewed By:
Ed Spicer
Ed has been working in the pest control industry for years helping 1,000's of homeowners navigate the world of insect and rodent management. He manages Pest Strategies now helping homeowners around the world!
Overall Rating (4.8)
Company Information
Pests Covered
  • Stinging Insects
  • Termites
  • Ants
  • Mice
  • Rats
  • Spiders
  • Cockroaches
  • Mosquitoes
Company Details

Date founded: 2000

Address: 7838 Big Bend Blvd, St. Louis, MO 63119

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