Men In Black Pest Control Services Review


Our Overall Rating (4.6)

Company Review

Men in Black Pest Control Services is a family-owned pest management company headquartered at 6537 Maxwell Dr, Woodridge, IL, 60517.  It was founded in 2012 and has slowly expanded to service all the greater Chicago area.

Men in Black Pest Control Services offers a wide array of residential and commercial services, to include treatment and removal of bed bugs, cockroaches, ants, bees, wasps, yellow jackets, spiders, silverfish, rats, mice, flies, fleas, ticks, crickets, moths, termites, carpet beetles, stink bugs and fruit flies.  They also offer services for pest-resistant insulation as well as exterior exclusion for wildlife- to include raccoons, opossum, skunks, chipmunks, squirrels, and foxes.

As a pest control service in a crowded market, they claim to have asserted their niche as “quality over quantity.”  Their technicians are among the highest trained in the area.  They boast a number of industry certifications and accreditations as well as continuing education from Purdue University for all of their technicians.  The company’s site and testimonials claim that they will remove hard to reach infestations that others can’t. This independent, family owned, company can work faster and cheaper with more focus on the individual customer.

Overall, reviewers across all platforms seem to slant consistently positive.  Many reviewers comment repeatedly about their extreme professionalism and customer service, with some rather staggering claims about the company’s response time.  One review claims when they called about a spider infestation and said it was an emergency, the technician arrived shortly after at eleven o’clock that night. Numerous others talk about very short appointment waits and follow-up calls being conducted promptly and professionally.  Many vouch for the extreme skill of the technicians, and it seems many reviewers are long time customers won over by the skill and professionalism of the company’s employees.  Reviewers have posted pictures of large wasps nests removed from walls and ceilings, and before and after pictures of terrible infestations Men in Black have treated.

There are, however, some negative remarks about Men in Black Pest Control Services.  One former client remarks in her review that she had difficulty getting an appointment scheduled..  There are a few other reviewers that discuss organizational and scheduling problems like this.  Several reviewers remark on the cost of rodent services being much higher than competitors.  Of note however, is that management is very quick to respond to make things right with negative reviewers. Many negative reviews have been updated to five stars after management discussed and addressed the issue with the reviewer.

Out of hundreds of reviews, the consistently positive feedback for Men in Black Pest Control Services is rather impressive.  They rate at 4.7/5 on Google, 4.8/5 on Angie’s List, 4.7/5 on Facebook, and 4.5/5 on Yelp.  The reviewers repeatedly praise crucial aspects of the pest control industry, such as knowledgeable technicians, punctuality and professionalism.  It is pretty clear to see why this company has grown in the already competitive pest control market.  They have a clear track record of great service, and a lot of satisfied customers.

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Company Pros
  • Highly trained technicians
  • Professional and customer focused
  • Quick response time
Company Cons
  • Slightly more expensive than some competitors
  • Less administrative consistency than larger companies.
PRICING
CUSTOMER SERVICE
QUALITY OF SERVICE
SPEED OF SERVICE
PEST COVERAGE

Reviewed By:
Ed Spicer
Ed has been working in the pest control industry for years helping 1,000's of homeowners navigate the world of insect and rodent management. He manages Pest Strategies now helping homeowners around the world!
Overall Rating (4.6)
Company Information
Pests Covered
  • Bed Bugs
  • Cockroaches
  • Ants
  • Spiders
  • Rats
  • Mice
  • Fleas
  • Ticks
  • Crickets
  • Termites
  • Stink Bugs
  • Wildlife
Company Details

Date founded: 2012

Address: 6537 Maxwell Dr, Woodridge, IL, 60517

Company Ratings
  • BBB Rating
    NR
  • Google Reviews
  • Yelp Reviews
Service Areas
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