JB Pest Control Review


Our Overall Rating (2.6)

Company Review

JB Pest Control has been offering pest control services in the New York area since 1990. With over 25 years of experience, the company is licensed by the New York State Department of Environmental Conservation and the New Jersey Department of Environmental Protection. Its office is located at 97 Broad Street, Staten Island, New York 10304.

It offers affordable pest control services to some of the largest companies in the Tri-State area, including real estate management companies, hospitals, nursing homes, and hotels. It specializes in the extermination and control of bed bugs, rodents, termites, cockroaches, water bugs, flying insects, and birds. 

All technicians wear a professional uniform and are licensed and trained in the state of New York. They regularly attend in-house service seminars, receiving constant education to stay up to date on the latest advancements in the pest control industry. Their customer’s safety is of the utmost importance. The company stays abreast of all local, state, and Federal laws pertaining to pesticide applications. Accurate record-keeping and reporting guidelines are adhered to at all times for full compliance.

There are a few special services worth mentioning.

JB Pest Control offers violation removal and consulting services that include the removal of HPD, HUD, and Departments of Sanitation and Health violations. They provide HUD REAC Pre-Inspection service as well as pre-demolition baiting and PEC reports. Their staff provide written pest control programs and will appear in court as needed.

The termite control program consists of baiting systems and liquid treatments. JB Pest Control inspectors can identify termite activity, assess the damage, and provide treatment options to prevent further infestation. It offers termite inspections, bank reports, infrared and acoustical inspections, and provides warranties and service contracts.

In addition, it offers humane bird control services including electronic deterrents, baiting programs, and the application of netting or spikes to eliminate roosting.

JB Pest Control offers affordable pricing and free quotes are available upon request. A majority of customers are tenants of commercially leased buildings. Many people have complained in online reviews saying they find the technicians limited knowledge to be frustrating and that they wouldn’t use the service if their building didn’t have a contract with JB Pest Control. There is a hotline for tenants to schedule appointments outside their regularly scheduled treatment, but there seems to be a lot of problems with rude customer service agents.

Negative comments mention poor customer service and unprofessional agents, but to be fair, most negative feedback was left several years ago. The more recent reviews reflect a more professional and courteous staff. JB Pest Control has a 4 star Google review rating but only 2 stars on Yelp.

Technicians ensure a safe and clean environment every time they visit a property. An Integrated Pest Management (IPM) system limits the number of pesticide applications, reducing exposure for humans and pets. The products that JB Pest Control uses do not present any harm to individuals or pets.

In regards to JB Pest Control overall, rats and bed bugs are the most common problems in New York. JB Pest Control has a bad reputation for handling either issue. There are more negative complaints than positive with many frustrated customers unhappy with their services. Even though technicians are fully-trained and licensed, it seems JB Pest Control is unable to keep customers satisfied.

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Company Pros
  • Accommodating with appointment scheduling
  • Quick, efficient, friendly service
  • Competitive prices
Company Cons
  • Technicians failed to show up at confirmed time
  • Unprofessional customer service
  • Poor communication
PRICING
CUSTOMER SERVICE
QUALITY OF SERVICE
SPEED OF SERVICE
PEST COVERAGE

Reviewed By:
Ed Spicer
Ed Spicer
Ed has been working in the pest control industry for years helping 1,000's of homeowners navigate the world of insect and rodent management. He manages Pest Strategies now helping homeowners around the world!
Overall Rating (2.6)
Company Information
Pests Covered
  • Bed Bugs
  • Stinging Insects
  • Termites
  • Fleas
  • Mice
  • Rats
  • Cockroaches
Company Details

Date founded: 1990

Address: 97 Broad Street, Staten Island, New York 10304

Company Ratings
  • BBB Rating
    NR
  • Google Reviews
  • Yelp Reviews
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