HomeTeam Pest Defense Review


Our Overall Rating (4.8)

Company Review

HomeTeam Pest Defense has been defending homes from creepy crawlies since 1996. They have expanded their defense to 50 branches, and they perform over 2,000,000 services a year. Still, they have kept high ratings despite the high volume of clients and work. 

Their San Antonio branch is located at 12677 Silicon Dr, San Antonio, TX 78249. Service areas are spread out into 12 states with cities including (but are not limited to) cities like Albuquerque, Austin, Apollo Beach, Bonita Springs, Charles Town, Charleston, Charlotte, Destine, Dallas, Durham, East Bay, Ft. Myers, Fayetteville, Hilton Head, Fort Worth, Greenville, Houston, Jacksonville, Lakeland, Las Vegas, Melbourne, Myrtle Beach, Maples, Orlando, Richmond, Riverside, and Sarasota.

Professional services are offered to commercial and residential clients for pest control, mosquito control, termite control, and rodent control. Pesky critters include fire ants, mosquitoes, fleas, flies, rodents (mice and rats), earwigs, bed bugs, spiders, stink bugs, ticks, millipedes, centipedes, bees, wasps, and termites.

HomeTeam Pest Defense uses what they call a Six Point Advantage Service to defend your home from pests. First, they inspect and identify the problem. Second, they remove cobwebs and nests. In the third step, technicians apply their pest control treatment or inject Taexx (their solution) into the walls. In the fourth step, entry points are treated to block off access to the building. In the fifth step, the technician applies the treatment to the perimeter. Lastly, they do a review and report with complete details on the service.

HomeTeam Pest Defense’s prices are a little higher than competitors, but customers find the price worth the value of their services in most cases. A single visit’s average cost can range from $108 to $260 depending on property size and the pest problem. Customers have also mentioned that they have paid $400 a year to get rid of ants and $500+ for termite prevention. 

Some complaints about HomeTeam were that prices are too high, the technician never showed up or called, a credit card was charged twice, unannounced visits, and charges to homes they never serviced before. Additional customer compliments were that they use EcoVia (an organic solvent), technicians have shown a high level of professionalism, and great customer service.

As far as child-safe, pet-safe, and eco-friendly solutions, HomeTeam Defense doesn’t advertise that their products are safe or organic. However, customers have commented on preferring HomeTeam Defense because they have a more reasonably priced organic solution called EcoVia.

Overall, there are a few concerns when dealing with HomeTeam Pest Defense, but more often than not, they provide exceptional services that have proven to defend homes from creepy crawlies for more than 20 years.

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Company Pros
  • Over 600 satisfied customers
  • 50 branches so most likely to service your area
  • Organic Pest Control solutions
Company Cons
  • High prices
  • Issues with technicians not calling or showing up
  • Cases where a credit card was charged twice
PRICING
CUSTOMER SERVICE
QUALITY OF SERVICE
SPEED OF SERVICE
PEST COVERAGE

Reviewed By:
Ed Spicer
Ed has been working in the pest control industry for years helping 1,000's of homeowners navigate the world of insect and rodent management. He manages Pest Strategies now helping homeowners around the world!
Overall Rating (4.8)
Company Information
Pests Covered
  • Ants
  • Mosquitoes
  • Fleas
  • Mice
  • Rats
  • Bed Bugs
  • Spiders
  • Stink Bugs
  • Ticks
  • Termites
  • Stinging Insects
Company Details

Date founded: 1996

Address: 12677 Silicon Dr, San Antonio, TX 78249

Company Ratings
  • BBB Rating
    A+
  • Google Reviews
  • Yelp Reviews
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