Hi Valley Termite and Pest Control Review


Our Overall Rating (5)

Company Review

Hi Valley Termite and Pest Control is a small family-owned and operated company that has faithfully served the Apple Valley and California areas since 1989. Its business is very small and less-known, but it is by no means less worthy of praise. 

Its Hesperia address is P.O. Box 401626, Hesperia, CA 92308, but it serves surrounding areas within a reasonable distance. 

The company offers services for both residential and commercial clients. Services include pest and rodent inspection and control services, wood-destroying organism inspections, bee eradication, bed bug eradication, and termite control and repairs. Pests and rodents range from termites, bed bugs, bees, wood-destroying organisms, ants, cockroaches, fleas, dust mites, springtails, sun spiders, wasps, hornets, yellow jackets, flies, mosquitoes, ticks, and tarantulas to rats, mice, and more. 

Extensive preparation and tips are a significant part of the company’s layout. It doesn’t mind providing guidance and suggestions on doing it yourself but highly recommends professional help for safer and more efficient results. For bed bug preparation before extermination, the company suggests removing all bedding from mattresses, gathering all linens, clothing, etc. and washing them in HOT water. Then, place items in storage bins or garbage bags. Seal to prevent bugs from hiding in the clean fabrics. Where bugs have been found, empty the closets and unplug electronic devices. Vacuum floors, carpets, nooks, and crannies. Steam clean, if possible, floors, rugs (if not machine-washable), couch cushions, etc. You will wait four hours after extermination before coming home and wait for all mattresses, sofas, etc. to dry before sitting or laying on them because chemicals will irritate the skin. This preparation guide is only one of many the company provides on its site.

Hi Valley Termite and Pest Control consider its customers to be an extension of its small family. So, when it comes to customer service, it prides itself on providing positive results and friendly encounters for every visit. The company goes a step further than larger companies by sending the same technician to customers for peace of mind and maintaining better control of pest problems while learning the customer’s preferences. Customer comments correlate with Hi Valley’s dedication to customer service, with the majority boasting about their great experiences and loyalty to the company.

Pricing is very reasonable, with no contracts required to suit customers better. Hi Valley believes that its excellent work speaks for itself, so customers will come back without being forced into a deal. The following prices are a general guideline specific to the Apple Valley area and increase the further out a customer is from the company’s location to account for gas and time. The initial treatment is $125. Monthly services are $39, bi-monthly services are $65, and quarterly services are $87. Services involving rodents, bed bugs, termites, and German roaches start at $200 but are unique to the customer’s circumstances, so the price is evaluated on-site with a professional technician. They’re usually out of coupons as far as deals and specials. However, if you mention a special offer I found online for 10% off your first service call, the company will be more than happy to honor the discount!

Hi Valley makes sure all products are tested and up to EPA (Environment Protection Agency) standards while balancing effective pest control products and techniques with cost efficiency to bring customers the lowest price possible. It is unclear whether its product solutions are entirely pet-friendly or child-safe since they do keep to EPA standards, but the company warns of skin irritation and shoots for the most cost-effective ways to stay at a low price range. For peace of mind, it’s always better to discuss safety with expert technicians for confirmation.

Overall, Hi Valley Termite and Pest Control isn’t a very well-known or commonly rated company. On the other hand, it pays special attention to providing a positive experience for its customers and comes highly rated by the select few who have taken the time to review it. 

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Company Pros
  • Quick to respond to online requests
  • No required contracts
  • Cute bug pictures on their site for kids
  • Free tips on preventative measures
  • Personalized services with the same technician every time
Company Cons
  • Small company, so if the business were to unexpectedly boom, there could be availability issues
  • Only a handful of reviews to go off of
  • Almost non-existent on the internet
PRICING
CUSTOMER SERVICE
QUALITY OF SERVICE
SPEED OF SERVICE
PEST COVERAGE

Reviewed By:
Ed Spicer
Ed has been working in the pest control industry for years helping 1,000's of homeowners navigate the world of insect and rodent management. He manages Pest Strategies now helping homeowners around the world!
Overall Rating (5)
Company Information
Pests Covered
  • Termites
  • Cockroaches
  • Fleas
  • Mites
  • Spiders
  • Stinging Insects
  • Mosquitoes
  • Ticks
Company Details

Date Founded: 1989

Address: P.O. Box 401626, Hesperia, CA 92308

Company Ratings
  • BBB Rating
    NR
  • Google Reviews
  • Yelp Reviews
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