Hearts Pest Management Review


Our Overall Rating (4.4)

Company Review

Hearts Pest Management has been dedicated to providing California with multi-optional services in lawn care and pest control since 2002. They put “Hearts” at the front of their company name because they are a pest control company with a “heart.” Additionally, they have an organic “Green Thumb” program updated constantly, they are an EPA Award winner and an EcoWise certified service member.

Their physical location is at 11315 Rancho Bernardo Rd #149, San Diego, CA 92127. They provide exceptional services to surrounding areas in southern California, such as Los Angeles, Irvine, Ventura, Riverside, and Redlands.

Hearts Pest Management offers services in organic/green services, landscaping, ant extermination, spider extermination, eco/green Cleaning, recurring services, and nature balance to residential and commercial properties. Their expert technicians treat pests like ants, spiders, rats, mice, squirrels, gophers, roaches, bed bugs, garden pests, deep-dive, birds, and parasites.

They provide a lot of information on the facts behind their “green” products for their customers’ safety. One of which is that no pest product is ever considered fully “safe.” While their product is safer than the alternatives, it still is not completely safe. Additionally, they say “green” does not mean that a product is fully natural, but their products have a lot less toxicity than most pest control companies use in their products.

Prices are reasonable for the services provided, depending on which option the customer chooses. The first option is the traditional pest control services that cost $91 bi-monthly or the second option for “Green Thumb” services that cost $103 bi-monthly. If there are my issues or concerns within 30 days, a technician is sent back out to access and fix the problem. Customers must get into a 1-year contract and pay a cancellation fee if the contract is broken. They offer a significant amount of deals and discounts. Some of which are free inspection, 2 full flea treatments for the price of one, a $15 Starbucks card for successful referrals, 15% off quoted maintenance price, and free setup for general pest maintenance of ants and spiders (Up to a $100 value).

Most of their clients are extremely fond of their “Green Thumb” project and dedication to exterminating pests and rodents while being mindful of families, pets, and the environment. The few unsatisfied customers were hard to find in the many highly-satisfied experiences. Still, those found complained of some recurring pest issues, high prices, and longer than expected wait times for responses to problems.  

Overall, Hearts Pest Management is dedicated to keeping the “heart” in their pest services with safe products and exemplary customer services. Some customers complain about the prices, but the majority are more than happy to pay more for their expert services.

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Company Pros
  • Incredible eco-friendly pest coverage
  • A lot of deal and discount options
  • Take the time to explain to customers what and how they do what they do
Company Cons
  • Price is higher than competitors
  • A few issues getting to customers in a reasonable time
PRICING
CUSTOMER SERVICE
QUALITY OF SERVICE
SPEED OF SERVICE
PEST COVERAGE

Reviewed By:
Ed Spicer
Ed Spicer
Ed has been working in the pest control industry for years helping 1,000's of homeowners navigate the world of insect and rodent management. He manages Pest Strategies now helping homeowners around the world!
Overall Rating (4.4)
Company Information
Pests Covered
  • Ants
  • Spiders
  • Mice
  • Rats
  • Cockroaches
  • Bed Bugs
Company Details

Date founded: 1/2/2002

Address: 11315 Rancho Bernardo Rd #149, San Diego, CA 92127

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    A+
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