Gold Seal Termite and Pest Control Review


Our Overall Rating (2)

Company Review

In 2013, Gold Seal Termite & Pest Control sold their business and now operates under the name of Presto-X Pest Control.

They are part of the Rentokil family, which is the world’s largest commercial pest control company with locations in 50 countries around the globe. The companies include Ehrlich Pest Control, Western Exterminator, and Presto-X Pest Control. There are 150 North American local branches throughout the United States, Canada, and Mexico.

Founded in Omaha, Nebraska in 1932, Presto-X Pest Control services both residential and commercial customers. They employ 1900 technicians that provide service to Nebraska, Iowa, Colorado, Oklahoma, Wyoming, Missouri, Arkansas, Tennessee, Mississippi, Illinois, and Texas. The main regional office for Indianapolis is located at 5701 Fortune Circle S, Suite K, Indianapolis, Indiana 46241.

Their highly-trained technicians are state-licensed and certified to handle pest control, bed bugs, bioremediation, bird control, vegetation management, deer repellent services, wild-animal trapping, and annual termite inspections. The pests that they commonly eradicate and exterminate include ants, spiders, cockroaches, carpenter bees, yellow jackets, centipedes/millipedes, fleas, ticks, termites, mosquitoes, bed bugs, rats, and mice.

I really like two of the unique ways this company addresses pest control issues.

First, Presto-X uses an Integrated Pest Management (IPM) system. The unique service takes into consideration pest food sources, their life cycles, and specific breeding habits. The goal is to stop pest problems before they occur.

Secondly, the Mosquito Service Plan offers season-long protection by creating monthly barrier treatments for the yard.

The company does receive numerous negative online reviews for their service. Their Google rating is 2.4 out of 5 stars. Several customers have complained of unethical billing practices and receiving charges for services they didn’t receive. Others complained of problems with pests persisting even after the technician claimed to have treated the area. 

Most customers were unhappy with the service from Gold Seal, and the complaints have lessened under the Presto-X name. One customer, in particular, left a review stating she didn’t receive notice of the change in ownership, and her annual service contract with Gold Seal became null and void. 

Presto-X offers free pest inspections to determine the level of service that will be needed to rid the property of unwanted pests. Their “pestfree365” program is a year-round plan that guarantees broad protection against 36 of the most common household pests. New residential customers can receive $50 off their first service by mentioning the code FRS.

Unlimited service calls are available at no extra cost. Customer satisfaction is guaranteed.

 Pest control professionals give customers a written report before performing any services. Modern treatments such as baits, gels, and traps provide excellent control and are less obtrusive in homes where children and pets are present. The least invasive control method is always the first option.  Presto-X strives to have the same technician service the home every time, helping to ease customer’s concerns. The company states that it is their personal touch and respect that sets them apart from competitors. 

It appears customers that utilized the services of this business when it was under a different name were not happy with the treatment they received. Now, under the ownership of Presto-X, customers seem better satisfied. The company is backed by one of the largest pest control companies in the world. This experience gives customers the peace of mind they are seeking. Overall, they are a reputable company that can safely and effectively handle the pest control needs of Indianapolis and the surrounding communities.

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Company Pros
  • Part of worldwide pest control company
  • Effective mosquito control program
  • Guaranteed year-round protection plan
Company Cons
  • Issues with appointment scheduling
  • Poor customer service
  • Customers not notified of change in business ownership
PRICING
CUSTOMER SERVICE
QUALITY OF SERVICE
SPEED OF SERVICE
PEST COVERAGE

Reviewed By:
Ed Spicer
Ed Spicer
Ed has been working in the pest control industry for years helping 1,000's of homeowners navigate the world of insect and rodent management. He manages Pest Strategies now helping homeowners around the world!
Overall Rating (2)
Company Information
Pests Covered
  • Ants
  • Spiders
  • Cockroaches
  • Fleas
  • Ticks
  • Termites
  • Mosquitoes
  • Bed Bugs
  • Rats
  • Mice
Company Details

Date founded: 1932

Address:​​​ 5701 Fortune Circle S, Suite K, Indianapolis, Indiana 46241

Company Ratings
  • BBB Rating
    NR
  • Google Reviews
  • Yelp Reviews
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