Gafford Pest Control Services Review


Our Overall Rating (4.2)

Company Review

Gafford Pest Control Services was founded in 1973 and has quickly grown from a one-man show to one of the largest pest control providers in West Texas. In 1994, Tim and Belinda Gafford took over the business and expanded it with Tim’s expertise in appropriate and effective pest control chemicals and treatments. Tim’s son Wayne joined the company a few years later and earned an Associate Certification in Entomology, bringing further expertise to the team. 

Today, Gafford Pest Control Services has several treatment options and provides residential and commercial pest control for termites, bed bugs, ants, roaches, and other common insects as well as scorpions, bees, fleas, ticks, and small animals. Termite control includes liquid and dry foam treatments. It also provides interior treatment to baseboards, exterior power spraying, and residual dusting to small spaces where pests are common, and regular maintenance. It uses specialty treatments for brown recluses and humane baiting for small animals like squirrels and raccoons. 

Most reviewers were pleased with the friendly technicians and generally successful services. There were a few complaints that the services didn’t work or that technicians didn’t correctly indicate when they would arrive, causing delays for customers. Most customers found that the treatments worked well to eliminate bugs, even if they needed follow-up visits. Nearly all customers were appreciative of the professional, respectful staff at Gafford Pest Control Services. 

Its prices are reasonable although not clear on the website. It offers free estimates and quarterly services or one-time treatments. One reviewer quoted a price of $75 for gopher treatment although no other prices were specifically mentioned. 

It promises that its treatments are the latest that science can offer and are certified as safe for animals and children by the Environmental Protection Agency. Gafford Pest Control Services is certified in using Termidor as well, a service for termites that cuts water usage by up to 75% and provides computer-guided uniform treatment to eliminate waste, meaning it is better for the environment as well.

Overall, Gafford Pest Control Services offers a well-certified, comprehensive pest control service to customers with reasonable prices and generally good success. While it does suffer from appointment miscommunication and has had a few complaints about service success, it seems to be overall a strong, successful option for pest control services in West Texas.

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Company Pros
  • Wide range of treatments
  • Fair prices
  • Good customer service
Company Cons
  • Miscommunication about appointment times
  • Longer wait times
  • Occasional need for repeat treatment
PRICING
CUSTOMER SERVICE
QUALITY OF SERVICE
SPEED OF SERVICE
PEST COVERAGE

Reviewed By:
Ed Spicer
Ed Spicer
Ed has been working in the pest control industry for years helping 1,000's of homeowners navigate the world of insect and rodent management. He manages Pest Strategies now helping homeowners around the world!
Overall Rating (4.2)
Company Information
Pests Covered
  • Bed Bugs
  • Stinging Insects
  • Termites
  • Ants
  • Fleas
  • Ticks
  • Spiders
  • Wildlife
  • Cockroaches
Company Details

Date founded: 1973

Address: 4121 Frankford Ave, Lubbock, TX 79407

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    A+
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