Excel Pest Services Review


Our Overall Rating (5)

Company Review

Excel Pest Services has been around since 1991. A Hagopian family effort with origins way back in 1978 when Sam Sr. started his first extermination business, the company still prides itself on its small business focus despite servicing 11 counties in New Jersey as well as Broward County, Florida.  

The corporate office of Excel Pest Services is located at 70 Grand Avenue, Suite 109, River Edge, New Jersey 07661. It services the New Jersey areas of Rivers Edge, Shrewsbury, Hoboken, and Teaneck as well as Deerfield Beach, Florida.

Excel Pest Services offers three main programs: the Home Protection Plan, Total Home and Yard Protection Plan, and Premium Protection Plan. All plans fall under the 100% Guarantee which includes unlimited service visits if pests keep showing up.

Customer reviews often mention the extreme professionalism and competence of Excel Pest technicians. They are fully trained, bonded, and insured as well as drug- and background-tested before they begin fieldwork.

A unique feature of Excel Pest Services is its attention to seasonal pest issues. Its treatments and programs cater to specific seasonal pests. 

The company treats for all major area pests as well as occasional visitors such as:

  • Ants
  • Bees
  • Roaches
  • Silverfish
  • Fleas
  • Crickets
  • Spiders
  • Bed bugs
  • Mosquitoes
  • Rodents
  • Centipedes
  • Ticks
  • Termites

Excel Pest Services offers the distinctive option of E-Clean Pro disinfectant services. A two-person team mists all hard surfaces with a virucide, sanitizer, and disinfectant effectively killing any bacteria, virus, or germ that can be harmful or deadly to humans. This includes anything from HIV, COVID-19, and hepatitis to athlete’s foot and more. 

The treatments used by Excel Pest Services’ technicians are eco-friendly. Their programs use a prevention-based approach.

Another big plus is the company also covers yards and home exteriors. Rodents and errant wildlife aren’t always a part of a pest control service. Excel Pest Services treats for rodents, mice, rats, and wildlife. 

Reviews show a lot of long-time and return customers, which is always a good sign for any business. Most of the compliments are directed at the personalized attention from technicians and the free follow-ups between scheduled visits.

Most of the negative reviews point to a lack of communication concerning scheduling times and dates of treatment.

Excel Pest Services also treats commercial buildings. It serves businesses in the food and service industry and healthcare industry as well as those in property management, retail, education, and offices.

The company offers free estimates by phone or on its website.

Excel Pest Services is a member of the National Pest Management Association, New Jersey Pest Management Association, and the Florida Pest Management Association. It is a member of the Better Business Bureau with an A+ rating. There was one complaint listed that had been resolved.

Overall, Excel Pest Services is a dependable business with a focus on customer satisfaction. It employs eco-friendly practices and makes donations to Lyme disease research to give back to the community. It has a solid reputation as an effective pest management company.

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Company Pros
  • Eco-friendly practices
  • Wide range of pests covered
  • Free unlimited follow-up visits
Company Cons
  • Lack of communication
  • Website does not specify fees or specific plan options
  • Scheduling issues
PRICING
CUSTOMER SERVICE
QUALITY OF SERVICE
SPEED OF SERVICE
PEST COVERAGE

Reviewed By:
Ed Spicer
Ed Spicer
Ed has been working in the pest control industry for years helping 1,000's of homeowners navigate the world of insect and rodent management. He manages Pest Strategies now helping homeowners around the world!
Overall Rating (5)
Company Information
Pests Covered
  • Ants
  • Cockroaches
  • Fleas
  • Crickets
  • Spiders
  • Bed Bugs
  • Mosquitoes
  • Mice
  • Rats
  • Ticks
  • Termites
Company Details

Date Founded: 1991

Address: 70 Grand Avenue, Suite 109, River Edge, New Jersey 07661

Company Ratings
  • BBB Rating
    A+
  • Google Reviews
  • Yelp Reviews
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