Essential Pest Control Review
Essential Pest Control is a family owned and operated company that has brought years of professional experience to the industry since 1980. It has received a Quality Pro designation (mark of excellence in the pest management industry) and has a clean record with the Office of Pest Management. The company is very involved in the Tucson community and often donates to local charities.
The Tucson branch is at 5202 E 22nd St, Tucson, AZ 85711, and it is the only location. Service areas include Tucson and surrounding areas in southern Arizona.
The company offers residential and commercial property services such as ant extermination, bed bug extermination, flea extermination, bird control services, pest proofing, sanitizing/cleaning services, termite extermination, wasp extermination, crawl space and attic services, bee removal, cockroach extermination, preventative services, rodent exterminations, spider extermination, and tick/mite extermination. Pests that can be eliminated and prevented from an unwanted return are ants, centipedes, crickets, earwigs, millipedes, pillbugs, roaches, scorpions, silverfish, bed bugs, solpugids, spiders, flying insects, kissing bugs, rodents, ticks, and fleas.
The bee removal service comes highly recommended by current customers for the company’s quick response, friendly approach, and efficient bee removal. One customer’s patio ceiling was invaded badly while they were on vacation, and Essential’s technicians arrived the same day to get rid of the problem. Another time, Essential was called for a few bee problems only to uncover hundreds of nests. The bee removal was fast and reasonable. The company also offers removal and elimination services, property surveys, additional removal of wasps and other flying insects, honeycomb removal, pheromone bee trapping, and 24-hour emergency service.
Most of Essential Pest Control’s pricing is dependent upon inspection of your home. Still, for a general pest control service at a home around 2,500 sq/ft, potential customers can expect to be charged $115 for a one-time payment service, $75 bi-monthly, or $95 quarterly. Essential also offers Web Special discounts such as $25 off initial pest control services, $50 off complete termite treatment, and a deal for an $89 initial weed control treatment. None of the offers can be combined, and you have to provide the coupon code to receive the discount.
Aside from raving comments about successful responses and treatments to bee problems, many Essential Pest Control customers also commend the business for having extremely polite technicians. One even went the extra mile during a bee extermination visit and got rid of other pests for an elderly woman. On the less impressive side, many clients weren’t happy with their customer service experiences when calling the company. Some customers went further and canceled their plans because of the impoliteness over the phone.
Essential Pest Control makes no mention of environmentally safe solutions or pet-friendly/child-safe products. Until you hear otherwise from a reliable source, be cautious, and assume it is not.
Overall, Essential Pest Control’s customers have had many issues with customer service on the phone and late availability. Still, many customers who could accept early appointments have been satisfied with the service quality and experience.
- Patiently answered a lot of questions when customers called with a concern
- Proven track record with bee removal
- Very polite technicians
- Can take multiple appointment schedules before showing up in some cases
- Technicians often leave work well before 3 p.m. and are impossible to schedule for later availability
- Questionable customer service over the phone
- Bed Bugs
- Stinging Insects
Date founded: 6/1/1980
Address: 5202 E 22nd St, Tucson, AZ 85711
- BBB RatingA+
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