Ecola Termite and Pest Control Services Review

Our Overall Rating (4.6)

Company Review

Ecola Termite and Pest Control Services is one of the leading pest control services in Southern California and is a leading name in “green” insulation and eco-friendly pest control services.

They have 7 offices across Southern California, with its headquarters located at 15314 Devonshire St., Mission Hills, CA, 91345. Originally founded in 1983, they have since expanded to offices in Simi Valley, Oxnard, Orcutt, San Diego, Anaheim, and Fontana.

The company caters to both homes and businesses with a range of products and services: TAP pest control insulation, rodent exclusion, and subterranean baiting. They provide traditional pest control services such as fumigation, termidor, preventative treatments and foam/precise injection. They also provide alternative services for more eco-conscious consumers utilizing tools such as Ecola-heat, electro-gun, microwave, borates, and orange oil. They offer routine and intensive services for a number of different pests and universally offer free inspections to both home and business clients.

Ecola separates itself from the crowd of pest control companies with its comprehensive eco-friendly products and health-conscious services. Ecola labels itself as “The Alternative Methods Specialists.” This self-label is backed up with an extensively experienced team and an owner who is the national spokesperson for the Indoor Allergen Control Network and director of United Against Indoor Air Pollution. The company has a significant record of environmental activism and caters its products specifically to the health concerns of asthmatic and health risk occupants. This has carved out a significant niche of the market as demand for less offensive chemical treatments grows.

Aside from the vision and direction of Ecola as a company, how do they perform when measured up against other pest control services? Ecola’s price ranges are set slightly over its most direct competition in the area, though most recurring users seem to consider this a worthwhile cost to maintain the quality of service. Many 5-star reviews of satisfied, returning customers are easily viewable on Ecola, and most consider its expertise unparalleled. This is a huge relief as any homeowner wants to have trust in the pest control provider they do business with.  Customers also praise Ecola’s honesty during inspections, which is amazing from a pest control company that often could treat a building that didn’t need it, and the customer would be none the wiser.

Some negative reviews are apparent at the other end of the spectrum. Customers have claimed the quality of its service deteriorated when its technician changed, that routine inspections overlooked glaring problems, or that damage to property owners’ assets occurred during service. Most of these issues seem rectified in quick responses from management and its A+ BBB rating does remain, however other complaints state that management doesn’t return phone calls and that refunds are grudgingly slow.

Overall, the consensus of reviews on Ecola is generally positive. You can expect to get an honest inspection for free and to have regular services performed by competent experts. Many people who have been using Ecola for 20+ years are eager to sing its praises. You may encounter issues in corresponding with office personnel as that end of the business seems much poorer reviewed.

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Company Pros
  • Free Inspections
  • Environmental and health friendly alternative treatments
  • Long term track record
Company Cons
  • Inconsistent expertise between technicians
  • Slow administrative response to issues and complaints

Reviewed By:
Ed Spicer
Ed has been working in the pest control industry for years helping 1,000's of homeowners navigate the world of insect and rodent management. He manages Pest Strategies now helping homeowners around the world!
Overall Rating (4.6)
Company Information
Pests Covered
  • Stinging Insects
  • Termites
  • Mice
  • Rats
Company Details

Date Founded: 1983

Address: 15314 Devonshire St., Mission Hills, CA, 91345

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