Eco Smart Pest Control Review


Our Overall Rating (4.2)

Company Review

For over 30 years, Eco Smart Pest Control has been locally-owned and operated with an unwavering commitment to using safe, effective, natural products to protect Hawaii’s homes. Originally named Fleabusters of Hawaii, it still uses effective products under the same name.

Located in Honolulu, its expert technicians service the surrounding areas of Honolulu, Paia, Maui, and Oahu.

Eco Smart Pest Control services residential, commercial, and educational facilities. Its services include pest control, do-it-yourself termite products and instructions, rodent control, and professional treatments for bed bugs, fleas, ticks, mites, and roaches. Other treated creepy pests include ants, termites, centipedes, and millipedes. It also has disinfecting/sanitizing services for homes.

What makes Eco Smart Pest Control stand out is its DIY options. It offers clients DIY treatment solutions with its natural and non-toxic product solutions in addition to their expert provided services. Customers can buy household bug spray, Itchy bite aloe gel, lice treatment, flea and tick spray for dogs, itchy bite for pets, wood seal and protect, plant spray, mold and mildew eliminator, termiticide, and a lot more via its website. It also has excellent ratings including 5 stars on Google reviews, 4.5 stars on Yelp, and is a BBB accredited business with an A+ rating.

The most popular product is the termiticide, and it includes special instructions on best practices and safe use. Customers should wear gloves, goggles and keep the product away from their eyes. The customer uses the product to spray horizontally or vertically. When spraying horizontally, you apply the treatment to the problematic area of 100 sq/ft or fewer until the surface looks glossy and wet. Vertical treatments should start from the top so the untreated wood can use the applied product runoff.

Prices for pest control can have a wide range in pricing depending on property size and the pest problem. For an initial treatment for insects, the price ranges between $220 and $270, and rodent control ranges between $250 and $280. DIY products range from $10 to $250. For example, something the lice treatment product is about $12, but a more expensive product would be four gallons of wood seal and protect for about $250. Eco Smart also offers free estimates, but there are no other deals or specials. 

Customers are most pleased with Eco Smart Pest Control’s natural and safe alternative to other pest control companies’ products. One customer was relieved to find a company that offered natural solutions because they have young children. Others were happy the price was reasonable with the extra eco-friendly efforts applied. Additional compliments include friendly staff and technicians, quick response to emergencies, and knowledgeable experiences with technicians giving specific details and help to clients. However, like every company, there are a few negative customer service experiences like staff not answering pest problem questions, customers have been hung up on, and representatives on the phone have been rude and impolite. 

Eco Smart Pest Control says it in their name. It is environmentally friendly and offers safer, non-toxic products to be used around children and pets to protect your home and yard. It should be noted that no products are completely safe, so you should always take precautions when using treatments. 

Overall, Eco Smart Pest Control is the safest solution to your pest problems in Hawaii. There can be some customer service problems, but clients have mentioned mostly exceptional experiences in every other aspect of the business.

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Company Pros
  • Non-toxic, safe, and pet-friendly products
  • Friendly staff and technicians
  • Offers expert and DIY services
Company Cons
  • Termite treatments are only DIY
  • The staff couldn't answer questions on some occasions
  • Clients have been hung up on
PRICING
CUSTOMER SERVICE
QUALITY OF SERVICE
SPEED OF SERVICE
PEST COVERAGE

Reviewed By:
Ed Spicer
Ed Spicer
Ed has been working in the pest control industry for years helping 1,000's of homeowners navigate the world of insect and rodent management. He manages Pest Strategies now helping homeowners around the world!
Overall Rating (4.2)
Company Information
Pests Covered
  • Bed Bugs
  • Termites
  • Ants
  • Fleas
  • Ticks
  • Cockroaches
Company Details

Date founded: 1989

Address: Honolulu, HI 96813

Company Ratings
  • BBB Rating
    A+
  • Google Reviews
  • Yelp Reviews
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