Dodson Pest Control Review


Our Overall Rating (5)

Company Review

Dodson Pest Control has been serving Asheville, North Carolina, and the surrounding communities since 1944. They are the largest family-owned and operated full-service pest control business in the country. There are 38 offices to service customers throughout the Asheville region. Local offices are located at 121 S. Bear Creek Road, Asheville, North Carolina 28806 and 1739 Smokey Park Highway, Candler, North Carolina 28715. The corporate office has a mailing address of 3712 Campbell Avenue, Lynchburg, Virginia 24501.

This well-established company offers affordable pest and termite control solutions to both residential and commercial customers. The distinctive yellow trucks are a common sight throughout the region, and Dodson Pest Control has a dedicated team covering North Carolina, Virginia, West Virginia, South Carolina, Tennessee, and the District of Columbia.

With over 70 years of pest control experience, they help exterminate ants, bed bugs, bees, birds, carpenter bees, centipedes, cockroaches, crickets, earwigs, fabric pests, fleas, flies, ladybugs, mice, millipedes, mosquitoes, rats, silverfish, spiders, stinging insects, stink bugs, stored product pests, termites, wasps, and wood-destroying beetles. Special services include moisture control with foundation vent installation, bird control and exclusion, pre-construction treatments, and fumigation.

On the commercial side of the business, Dodson Pest Control offers services for third party audited facilities. They adhere to all GMP, GFSI, and FSMA compliance standards. An Integrated Pest Management (IPM) program meets the needs of distribution, warehousing, and manufacturing facilities.  Dodson Pest Control is also familiar with the pest control needs of food processing plants and does everything in its power to keep food safe. Dodson Pest Control also works closely with industries that include: healthcare, hospitality, office buildings, restaurants, retail stores, supermarkets, and multi-family housing.

When it comes to residential customers, Dodson Pest Control will inspect first, quote second. Once a treatment plan is established, they use traps, insect growth regulators, baits, and structural fumigation. They use directed contact, void treatment, and crack and crevice treatment methods to eliminate pests forever from a customer’s home.

Free inspections are also available, and written estimates are provided. Monthly or one-time services are offered with easy payment plans and competitive pricing. Major credit cards are accepted, and all work is guaranteed.

A Yelp reviewer mentioned that a technician came out to their home and couldn’t find the source of the problem. The technician declined to accept payment unless he found an issue that needed treatment. The potential customer was very happy with his honesty and integrity. Others noted that the pricing is affordable and fair, while several said that the technicians are always prompt and professional.¬†

Customers appreciate getting helpful feedback and not having to endure up-selling tactics when it comes to their pest control needs. One frustrated customer left a review after a technician came to his house to treat his rooftop for carpenter ants, only to find out that the company is not insured to climb onto roofs, and they do not carry ladders in the trucks.

Dodson Pest Control is committed to excellent customer service. They provide an online pest guide and blog to help educate its customers. The only place toxic materials are used is where the insects live, breed, and hide, so there is minimal exposure to pets, food, and humans. Many customers commented that technicians are respectful of their property and considerate of their family’s needs, especially when it comes to children. Talking about a technician, one person even said, “My cats like him, too!”

Most customers rave about the excellent service they receive from Dodson Pest Control. They seem to know how to keep clients happy, with many people praising the work from start to finish. The company has a 5 out of 5-star rating on Yelp, and with more than 250 reviews on Google, they have earned a 4.9 out of 5 stars.

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Company Pros
  • Great customer service
  • Honesty and integrity
  • Very high ratings on all review sites
Company Cons
  • Created damage inspecting property
  • Appointment scheduling is sometimes difficult
  • Not insured to treat rooftops
PRICING
CUSTOMER SERVICE
QUALITY OF SERVICE
SPEED OF SERVICE
PEST COVERAGE

Reviewed By:
Ed Spicer
Ed Spicer
Ed has been working in the pest control industry for years helping 1,000's of homeowners navigate the world of insect and rodent management. He manages Pest Strategies now helping homeowners around the world!
Overall Rating (5)
Company Information
Pests Covered
  • Ants
  • Bed Bugs
  • Cockroaches
  • Crickets
  • Fleas
  • Mice
  • Rats
  • Mosquitoes
  • Stinging Insects
  • Stink Bugs
  • Termites
Company Details

Date founded: 1944

Address: 121 S. Bear Creek Road, Asheville, North Carolina 28806

Company Ratings
  • BBB Rating
    NR
  • Google Reviews
  • Yelp Reviews
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