Del Rio Pest Control Review


Our Overall Rating (3.2)

Company Review

Del Rio Pest Control is a small company dedicated to providing personal connections with clients around the Duarte, California area. It comes highly rated by customers for its punctuality and quality of service. Its office is located at 1508 Highland Ave, Duarte, California 91010, and it services areas around Duarte. 

It services residential and commercial clients, offering carpenter ant extermination and termite (dry wood and subterranean) control. 

Its residential termite services include free estimates on termite inspection, fumigation, spot treatments, soil treatments, wood repairs, contracts for year termite control, and report on escrow clearance. Its commercial termite services offer inspections, safe treatments, non-toxic alternatives, preventative treatments, and maintenance services.

Its website is unprofessionally basic and unmodernized, so it isn’t easy to get much information on its business, values, pricing, services, and product information. Del Rio Pest Control is not rated nor accredited by the Better Business Bureau.

Some problems customers have faced are technicians trampling in the garden leaving damage behind, initial quotes being surprisingly low then Del Rio Pest Control raised the price substantially after services began, to name a few. Customers also say that a representative never followed up on a customer complaint, and a technician set traps for rodents and promised to return to check the traps and follow up but never did.

Despite the lack of pricing information and background into Del Rio Pest Control, many customers do have an appreciation for its local services and overall quality. Realtors have praised Del Rio Pest Control for having wonderful customer service after almost a decade of using its services. Additionally, residential clients consider it reliable, professional, fast at responding, quick to identify pest problems, high quality, and friendly. A lot were very satisfied with how quickly Del Rio Pest Control responded to their pest problems and received service from a technician within the week.

Since information is difficult to obtain on Del Rio Pest Control outside of customer experiences, it is unclear whether they are child-safe, pet-safe, or environmentally friendly. It is best to assume they’re not unless Del Rio Pest Control directly tells you otherwise. 

Overall, Del Rio Pest Control is loved by many customers in its local area, but it has limited internet presence which makes it difficult for potential customers to learn more about services and products.

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Company Pros
  • Customers praise their customer service
  • Service is said to be fast and efficient
  • Quick response and problem-solvers
Company Cons
  • Website is elementary
  • Little to no information on the company
  • Claims of property damage
PRICING
CUSTOMER SERVICE
QUALITY OF SERVICE
SPEED OF SERVICE
PEST COVERAGE

Reviewed By:
Ed Spicer
Ed has been working in the pest control industry for years helping 1,000's of homeowners navigate the world of insect and rodent management. He manages Pest Strategies now helping homeowners around the world!
Overall Rating (3.2)
Company Information
Pests Covered
  • Termites
  • Ants
Company Details

Date founded: 2005

Address: 1508 Highland Ave, Duarte, California 91010

Company Ratings
  • BBB Rating
    NR
  • Google Reviews
  • Yelp Reviews
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