Cypress Creek Pest Control Review


Our Overall Rating (4.2)

Company Review

Cypress Creek Pest Control has served Houston and the surrounding area since the 1960s. Other service areas outside of Houston include The Woodlands, Sugar Land, Spring, and Katy. Cypress Creek is independently owned and currently services more than 12,000 homes and businesses within the area. Cypress Creek works with conscientious and careful technicians, servicing single residential homes, multi-unit complexes, healthcare facilities, the food processing industry, manufacturing facilities, new construction, and even aboard ships. Homeowners are encouraged to review the company’s Healthy House Program. Cypress Creek offers disinfection services with COVID-19 protection in mind.

Cypress Creek is a full-service pest control company with more than five decades serving areas within Harris, Montgomery, and Fort Bend counties. Whether looking to solve a one-time problem with hornets or bees or if you need routine pest control services for ants, fleas, mosquitos, ticks, or rodents, Cypress Creek has the experience to handle most pest problems. Cypress Creek Pest Control maintains a managed plan to rid homes and businesses of pests while adding preventative measures for the future. Its purpose is to provide treatment to protect the family, pets, and furnishings.

Recently added to its services, Cypress Creek offers disinfection with the best products available today to eliminate germs. This service is available for residential and business customers alike, and each treatment is carefully prepared for individualized needs. Cypress Creek utilizes disinfection products that kill all organisms within 10 minutes.

While it is true that Cypress Creek has seen some growing pains over the years, ownership works hard to combat it. One complaint has been finding a technician that satisfies the customers and continues as that individual’s routine technician. Representatives routinely share additional services the company has to offer, which has also contributed to negative reviewers, bringing down Yelp’s overall ratings.

Overall, reviewers seem content with the pricing of Cypress Creek’s services for residential homes and a variety of businesses. The company boasts 12,000 customers, which they wouldn’t be able to maintain if services were overpriced. Cypress Creek offers a special Healthy House Program, a quarterly service to control the most common household pests, including ants, roaches, silverfish, and more. Each technician goes through a detailed inspection of the home, treating any pests found, especially in those favored areas most common for unwanted guests, all backed by a satisfaction guarantee.

Recent website reviews describe Cypress Creek Pest Control as being friendly, professional, and knowledgeable. The staff goes out of their way to schedule service at a time convenient to the home or business owner, and individuals say they have used Cypress Creek for many years. One residential reviewer said they had used the quarterly service for more than 40 years. Others describe the mindful technique technicians use while working around the family’s pets. Several reviewers mentioned their technician by name, citing promptness and good work. It is obvious they appreciate routine service by the same technician and want to maintain that relationship.

Despite a mediocre rating on Yelp, an abundance of website reviews show consistency of many long-term customers happy with Cypress Creek Pest Control’s business and service. Any company is bound to have a few disgruntled customers, but companies don’t stay in business for 50 years without satisfying customers.

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Company Pros
  • Knowledgeable, professional staff
  • Scheduling around customer preferences
  • Disinfecting services
Company Cons
  • Lack of consistency and a regular technician
  • Usage of up-sale tactics
  • Limited service area
PRICING
CUSTOMER SERVICE
QUALITY OF SERVICE
SPEED OF SERVICE
PEST COVERAGE

Reviewed By:
Ed Spicer
Ed Spicer
Ed has been working in the pest control industry for years helping 1,000's of homeowners navigate the world of insect and rodent management. He manages Pest Strategies now helping homeowners around the world!
Overall Rating (4.2)
Company Information
Pests Covered
  • Ants
  • Bed Bugs
  • Fleas
  • Mosquitoes
  • Cockroaches
  • Mice
  • Rats
  • Spiders
  • Termites
  • Ticks
  • Stinging Insects
Company Details

Date founded: 1960

Address: Cypress Creek Pest Control 8722 Rockmore Dr Houston, TX 77064

Company Ratings
  • BBB Rating
    NR
  • Google Reviews
  • Yelp Reviews
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