Craig Thomas Pest Control Review


Our Overall Rating (2.6)

Company Review

Craig Thomas Pest Control is one of the leading pest management companies in the Hudson Valley area. This company has teamed up with another prominent pest control company in order to provide the most comprehensive pest elimination solutions. Its main office is located at 1186 RT 9G, Hyde Park, New York 12538, and they have been providing pest management solutions and home repairs to Hopewell, Kingston, and other Hudson Valley areas for over 24 years.

Craig Thomas Pest Control provides pest and wildlife control to residential, commercial, institutional, and industrial customers. Its QualityPro accredited technicians are experienced in eliminating termites, bed bugs, mosquitoes, fleas, ticks, moths, bats, birds, and any other pests that can invade your home or business.

Not only does this company have qualified employees that are able to successfully eliminate a wide range of pests from your property, but if any of the pests happen to cause structural damage to your property, this company will also perform repairs to the walls, windows, decking, and other parts of your home. One of the things that helps this company stand out is the fact that it offers eco-friendly pest control solutions. At the customer’s request, this company will use an EcoSmart botanical solution that is specially designed to attack the exoskeleton of an insect; since birds, fish, and mammals do not have an exoskeleton, this organic chemical is perfectly safe to use around pets and children.

 This company also has extensive knowledge in detecting and safely removing wildlife animals from your property. If you suspect that a squirrel, raccoon, or any other wildlife creature has taken up residence in your home, Craig Thomas Pest Control will come and inspect the area to look for any signs of the animal. Once an experienced technician has located the animal, they will then remove the creature in an environmentally responsible and humane manner. If the animal has caused any damage to the home or business, the repair team can also fix the damage to prevent the animal from coming back inside. 

While this company offers a wide range of comprehensive pest management services, it only has a 1.5-star rating on Yelp, and there are several previous customers that were not satisfied with the quality of service that the company provided.

There are several previous customers who complained about the technician missing appointments, and on several occasions, when the customer has tried to call the office to try to reschedule, they are unable to get anyone in the office to answer the phone. In some instances, the customer reported that they were able to make contact with an employee, but the employee was reportedly rude and unwilling to admit their mistake.

 Another frequent complaint that many customers have is about the price of services. Several customers have stated that they thought they were overcharged for the service that was provided, and they felt that they could have gotten better service for a cheaper price if they had chosen another company.

 There has been one formal complaint filed with the Better Business Bureau about this company. Currently, Craig Thomas Pest Control has a B- rating with the BBB.

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Company Pros
  • Eco-friendly pest management solutions
  • Covers a wide range of pests and wildlife
  • Can repair property that has been damaged by pests
  • Free inspections
Company Cons
  • Missed Appointments
  • Poor customer service
  • Services are more expensive than its competitor
PRICING
CUSTOMER SERVICE
QUALITY OF SERVICE
SPEED OF SERVICE
PEST COVERAGE

Reviewed By:
Ed Spicer
Ed has been working in the pest control industry for years helping 1,000's of homeowners navigate the world of insect and rodent management. He manages Pest Strategies now helping homeowners around the world!
Overall Rating (2.6)
Company Information
Pests Covered
  • Termites
  • Bed Bugs
  • Mosquitoes
  • Fleas
  • Ticks
Company Details

Address: 1186 RT 9G, Hyde Park, New York 12538

Company Ratings
  • BBB Rating
    B-
  • Google Reviews
  • Yelp Reviews
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