Cotton’s Pest Control Review


Our Overall Rating (4)

Company Review

Cotton’s Pest Control is a family-owned and locally-operated pest exterminator. It is owned by James and William Cotton. The two brothers started the company in 1985, and together as a family, they have made it a huge business empire with lots of loyal customers. 

In efforts to provide superior pest control services that surpass all others offered in East Orange, New Jersey, Cotton’s Pest Control has enrolled several second-generation family members to its workforce. This approach has enabled the company to maintain a competitive edge in its service quality over the years.

Customers that have hired Cotton’s Pest Control have benefited in a number of ways.

First, they’re fully assured that the technicians inspecting and treating their homes or business premises are insured and licensed. Because of that, most customers feel at ease contracting the company.

Second, the company is a proud member of the New Jersey Pest Control Association and National Pest Management Association, Inc. Customers can be sure that when they leave pest infestation matters under the care of Cotton’s, they will be taken care of with utmost professionalism.

The company targets businesses and homes infested with common pests such as millipedes, termites, roaches, ticks, centipedes, wasps, house ants, pavement ants, bed bugs, spiders, household insects, and fleas. Cotton’s employs high-end and safe pest extermination technologies and products to keep your home safe.

Cotton’s Pest Control offers customized rodent control services for rats and mice, raccoon and squirrel removal, pre-baiting for demolition sites, and FHA inspection reports. The company works with a professional, welcoming, and courteous technical team that ensures total customer satisfaction.

Customers hold Cotton’s Pest Control in high esteem because the technicians and representatives are always very punctual. Starting from receiving calls and scheduling appointments to completing projects, the team at Cotton’s will always get everything sorted on time. Customers like that the technicians live up to their promises regarding the yearly termite inspections and treatment.

Other customers love that the company uses cotton for the termite inspection, which guarantees the safety of your pets and loved ones.

Cotton’s Pest Control caters to both new and loyal customers in New Jersey and its key goal is to provide reliable and affordable pest extermination services. New customers will get 5% off on the cost of the services the technicians provide. Loyal customers who happen to refer customers to the company will also get 5% off on any future service offered.

It is true customers love the services offered by this company, but that doesn’t mean it’s 100% perfect. As a pest exterminator company, it has failed on several occasions, leaving customers unsatisfied and unhappy.

In one instance, a customer had hired Cotton’s to exterminate mice in her home. Scheduling a visit to her home wasn’t a big deal, and the technicians came early enough. However, to her surprise, the technicians sprayed 100 packs of poison alongside green mice candies and left in less than 10 minutes. Furthermore, the baits used to catch and exterminate mice doubled their numbers instead of eliminating them.

If you’re in New Jersey and would like high-quality pest extermination services, Cotton’s Pest Control is there for you. With this company, you’re assured of affordable services coupled with optimal customer satisfaction.

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Company Pros
  • Friendly and reliable team
  • Punctual and responsive
  • Supportive and caring
Company Cons
  • Misses some appointments
  • The service coverage is low
  • The pricing is not so affordable
PRICING
CUSTOMER SERVICE
QUALITY OF SERVICE
SPEED OF SERVICE
PEST COVERAGE

Reviewed By:
Ed Spicer
Ed Spicer
Ed has been working in the pest control industry for years helping 1,000's of homeowners navigate the world of insect and rodent management. He manages Pest Strategies now helping homeowners around the world!
Overall Rating (4)
Company Information
Pests Covered
  • Bed Bugs
  • Stinging Insects
  • Termites
  • Ants
  • Fleas
  • Ticks
  • Mice
  • Rats
  • Spiders
  • Cockroaches
Company Details

Date founded: 1985

Address: 380 Main St East Orange, NJ 07018

Company Ratings
  • BBB Rating
    NR
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