Cooper Pest Solutions Review


Our Overall Rating (4.6)

Company Review

Out of all pest control mottos, Cooper Pest Solutions in Lawrenceville, New Jersey might have one of the best ones. “Bugs Are Smart; We’re Smarter!” tells you everything about how serious the company is in its business.

It’s also one of the longest-lasting pest control companies in the region. Started by Ted Cooper in 1955, the company went through a lot of changes and even locations over the years. Eventually taken over by his sons, Phil and Rick, the family is still involved today. The company was even once named one of the 40 top small businesses to work for in the U.S. by Inc. magazine.

While Cooper Pest Solutions offers all the basics of pest control like bee removal and ant extermination, it brings a lot more to the table from the usual. It also offers cockroach extermination, wildlife control services, bed bug extermination, and even sanitizing services as a few extras. These services are available for both residential and commercial buildings.

Cooper’s initial one-time service offers protection for up to 90 days, or you can sign up for a year-round home inspection program. With its exclusion services, the company guarantees that it will keep rodents and other wildlife away from your property long-term.

Most helpful on the site is a “What’s Bugging You?” section where Cooper lists numerous species of insects it specializes in preventing/removing. Your problem might range from carpenter bees to millipedes. Yes, the company’s technicians will even keep squirrels from building nests around your home.

Giving the company more clout is its team of entomologists, giving real expert analysis on how to handle pest control. Phil and Rick Cooper above happened to get Master’s Degrees in Entomology, making them the true experts in the field other pest control businesses follow. Over the years, they’ve offered consultations to similar businesses, namely on bed bug extermination. Rick Cooper just so happened to become a national expert on bed bug removal, appearing on national TV shows in past decades to discuss the subject. He was even appointed on the NYC Bed Bug Advisory Board by then-mayor Michael Bloomberg.

Since Cooper Pest Solutions is a nationally recognized company, you can expect a premium cost and the use of organic treatments. Still, reviews on places like Yelp have the usual mix of positive and negative.

The negative reviews were usually due to unique circumstances, like one customer who had to deal with squirrel nests around their solar panels. Most others say Cooper’s customer service is first-rate, and that the company has effective mosquito and tick removal.

Staff knowledge is what most customers note first, something they can obviously back up with their above credentials. Also, the current management team makes all efforts to communicate with negative reviewers to rectify any situation. You don’t always see that occur with other smaller pest control companies.

In the age of COVID-19, Cooper Pest Solutions gives more convenience to place orders online. On Yelp, it notes everything it does to keep workers safe when making in-home visits, including social distancing and contactless payments.

As for pricing, it is certainly not the cheapest, with carpenter ant removal starting at $399 for starters. It still gives some great first-time deals, including $25 off your first order.

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Company Pros
  • Knowledgeable team with degrees in entomology
  • The team uses organic materials
  • One of the leading sources for pest control in the Northeast U.S
Company Cons
  • Has had a few issues with communication and customer service
  • More expensive than its competitor
  • Can't make late visits due to only daytime hours of operation
PRICING
CUSTOMER SERVICE
QUALITY OF SERVICE
SPEED OF SERVICE
PEST COVERAGE

Reviewed By:
Ed Spicer
Ed has been working in the pest control industry for years helping 1,000's of homeowners navigate the world of insect and rodent management. He manages Pest Strategies now helping homeowners around the world!
Overall Rating (4.6)
Company Information
Pests Covered
  • Bed Bugs
  • Stinging Insects
  • Termites
  • Stink Bugs
  • Ants
  • Mice
  • Cockroaches
  • Mosquitoes
Company Details

Date Founded: 1955

 

Company Ratings
  • BBB Rating
    NR
  • Google Reviews
  • Yelp Reviews
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