Colonial Pest Control, Inc Review


Our Overall Rating (4.5)

Company Review

After 36 years and 10,000+ satisfied customers, Colonial Pest Control, Inc, remains one of the top pest services in the New Hampshire and Massachusetts area. Their main office is in Massachusetts, at 32 Lake Ave, Worcester, MA 01604. In addition, they have offices all across the states, in Andover, Framingham, Marlborough, Fitchburg, Nashua, Bedford, and Portsmouth. If you’re in the Massachusetts and New Hampshire area, Colonial Pest will be happy to take your call!

Colonial Pest offices provide a Preventive Maintenance Program designed to keep pests far away from your home. They offer this plan at the Gold or Platinum level and have seen success for thousands of customers. The Gold Plan covers foundation treatment, two outside treatments a year, preventative coverage, and free consultations for emergencies. The Platinum Plan includes all this plus specialized tick treatment and prevention. If you have a specific problem, Colonial Pest will provide service to eliminate carpenter ants, bees, ticks, termites, rodents, cockroaches, fleas, and bed bugs. They are proud to provide extensive termite inspections for anyone looking to buy a new home since such an inspection is required by the VA and FHA before a loan can be approved. 

Colonial Pest Control technicians are all state-certified, trained in the latest technology needed to treat any pest, and supported by at least two on-staff entomologists on every job. For termite problems, the company uses the Sentricon system, a low-toxicity treatment that consists of planting child-resistant bait stations around the grounds of your home, each with enough poison to eliminate an entire termite colony. While they don’t promise to use eco-friendly products, they do provide Safety Data Sheets detailing each product they do use and why it is safe for children and pets. You can also check out their website for fun-fact sheets and eBooks with information on common pests and preventive treatment if you’re looking to educate yourself. 

One added benefit of using Colonial Pest is the abundance of coupons on their site. They appear to update these regularly, offering coupons of $25 to $40 off their popular services. They will also provide a free consultation and quote from one of their certified technicians. It isn’t clear on their website if they do free inspections, nor did they list prices for any services. They do claim to be quite affordable and based on the stellar reviews, it appears that customers would agree with them. 

Colonial Pest Control has an A+ rating with the Better Business Bureau and has received Angie’s List award for super service for eight years running. Yelp and Google reviews include a few complaints about long waits for appointment times or inconsistent communication on inspection days, but most are quite good. Overall, Colonial seems to be an efficient and certified company with stellar reviews for great customer service and highly effective treatment plans. 

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Company Pros
  • Great Customer Service
  • Effective Treatment for a Wide Range of Pests
  • Coupons Offered On the Website
Company Cons
  • Unclear Pricing
  • More Chemical-Based Treatments
  • Some Long Wait Lists
PRICING
CUSTOMER SERVICE
QUALITY OF SERVICE
SPEED OF SERVICE
PEST COVERAGE

Reviewed By:
Ed Spicer
Ed has been working in the pest control industry for years helping 1,000's of homeowners navigate the world of insect and rodent management. He manages Pest Strategies now helping homeowners around the world!
Overall Rating (4.5)
Company Information
Pests Covered
  • Bed Bugs
  • Mosquitoes
  • Cockroaches
  • Spiders
  • Mites
  • Rats
  • Mice
  • Ticks
  • Ants
  • Stink Bugs
  • Termites
  • Stinging Insects
Company Details

Date Founded: 1984

Address: 32 Lake Ave, Worcester, MA 01604

Company Ratings
  • BBB Rating
    A+
  • Google Reviews
  • Yelp Reviews
Service Areas
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