Clegg’s Pest Control Review

Our Overall Rating (4.2)

Company Review

Clegg’s Pest Control is a family-owned and operated company that has continued to grow over the last five years and has become one of the most comprehensive and well-trusted pest control companies in North Carolina. The company’s headquarters are located at 2401 Reichard  St. Durham, North Carolina. However, they have 13 different offices located in various cities throughout the state including  Fayetteville, Raleigh, Wilmington, and New Bern.   

This company has experience with both commercial and residential pest control and can eliminate a wide range of pests including ants, cockroaches, termites, bed bugs, rodents, mosquitoes, and fleas and ticks. In addition to the wide range of pest management services that they provide, they also offer bed bug detection and bed bug heat treatment services. They are also able to identify and eliminate any wildlife animals that may be causing a nuisance around your property.

There are several things about Clegg’s Pest Control that make it stand apart from the competition. 

First, this company recognizes that there is not a one-size-fits-all solution when it comes to pest control. Not all infestations and contributing factors are the same for every home and business. That is why when you call Clegg’s Pest Control, it will come out to your home or office and prepare a plan that is customized to your individual needs.

The second thing that has contributed to its popularity over the years is the fact that Clegg’s offers reasonable pricing on all of their services. It provides a free inspection for all of its residential and commercial customers. There are also several promotional offers available throughout the year. And the company also provides easy payment plan options for customers who would find it easier to make monthly payments.

With its wide range of services offered, it is clear to see why this company has become one of the most popular pest control companies in North Carolina. However, in the past, there have been a few customers that were not completely happy with the customer service that Clegg’s Pest Control provided.

There were a couple of customers who had reported having to deal with a rude receptionist when they called the main office. However, the most recent review that mentioned anything about rude staff members was about three years ago. So, it seems that the company was very proactive about fixing that problem.

Another common complaint that previous customers had about this company was the fact that sometimes it was difficult to schedule an appointment. Clegg’s Pest Control is open from Monday through Saturday, however, some customers had stated that a service technician was never able to come out on a Saturday.. There have also been a few instances where a customer would make an appointment, but a technician never showed up.

Despite the few complaints that this company has received, it seems to be an overall experienced and trustworthy company. It currently has an A+ rating with the BBB.

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Company Pros
  • Large service area
  • Reasonable pricing
  • Payment plan options
  • Experienced service technicians
  • Free inspections
  • Provides wildlife control
Company Cons
  • Difficult to schedule weekend appointments
  • Frequent miscommunication between the scheduling department and the service technicians
  • No warranty is provided with any service

Reviewed By:
Ed Spicer
Ed has been working in the pest control industry for years helping 1,000's of homeowners navigate the world of insect and rodent management. He manages Pest Strategies now helping homeowners around the world!
Overall Rating (4.2)
Company Information
Pests Covered
  • Ants
  • Cockroaches
  • Termites
  • Bed Bugs
  • Mice
  • Rats
  • Mosquitoes
  • Fleas
  • Ticks
Company Details

Address: 2401 Reichard  St. Durham, North Carolina

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