Clark Pest Control Review


Our Overall Rating (5)

Company Review

Clark Pest Control was first launched in 1950 as a small business by a pair of WWII veterans. Today, the company provides service throughout California and even into sections of Nevada. Its 26 locations give it bragging rights as the largest pest control company in the Western United States. The Fresno locale is at 3405 E Tulare Avenue and services the greater Fresno region.

This QualityPro-certified company offers an extensive line of environmentally-friendly services for commercial and residential properties alike, including treatments for termites, bed bugs, rodents, ants, roaches, spiders, fleas, rats, mice, bees, bird removal, and more. The company also provides lawn fertilization and pest removal, weed treatments, and tree and shrub maintenance services.

What sets Clark apart from its pest control competitors is its singular commercial fumigation service for California and Nevada’s extensive port and rail line commodities. The company also holds NPMA Food Safety, QualityPro, and GreenPro certifications, and it helps businesses that are required to follow LEED, organic, and kosher certification standards of pest control.

Clark offers a very eco-friendly set of treatment options for its residential customers as well. Their GreenPro and proprietary Sustainable Methods and Responsible Treatments (S.M.A.R.T.) practices are aimed at minimizing your family’s exposure to pesticides while successfully targeting rodents and pests. These practices also preserve your gardens and landscaping while being pet-friendly and child-friendly. 

In terms of professionalism, there’s a fair amount of disconnect between customers’ actual experiences and what Clark states it offers. While some customers rate the company high for reliability, quality of service, honesty, and friendly knowledgeable staff, just as many have opposite experiences.

For instance, the office staff has refused requests to come out for the free in-home estimate, stating that they’ve already been told what the problem is and can just sign the customer up for a contract over the phone.  

Multiple customers have also reported skipped appointments or technicians who are late, argumentative, and poor at solving the issue. The office staff also has a hit-or-miss record of following up with administrative requests that affect customers’ schedules and service records. The company does have an A+ rating with the Better Business Bureau.

Pricing for Clark is fair and in line with industry standards. It has an affordable start-up fee for its yearly contracts and allows you to combine lawn fertilization, weed, and plant service with any termite or pest control plan.

Clark also offers service contracts that allow for unlimited free follow-up visits in between regularly scheduled appointments, and a same-day service guarantee. Again, some customers experience great success with these benefits, while others state that there are excuses thrown at them as to why they can’t have same-day service, or they experience follow-up visits that provide lackluster treatments which aren’t thorough enough to solve their pest problem.

While compiling this review I came across the same hit-or-miss attitude from Clark, with a few snarky company responses to poor reviews, and other replies that were quite customer-friendly.

In summary, Clark Pest Control offers one of the most comprehensive lines of commercial pest control solutions in the industry, including certified commercial-goods fumigation. The company also has certified, eco-friendly products and practices, yet lack consistency in work quality, customer service, reliability, standing by its agreements, and professionalism. Customers who’ve used Clark on a recommendation seem to have the best luck in receiving quality care and service that solves their pest problems.

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Company Pros
  • Top-of-the-line environmental practices
  • Next-level commercial service options
  • Full line of pest, wildlife, lawn, and garden services available
Company Cons
  • Both office staff and technicians can be unprofessional and unreliable
  • Hit-or-miss work quality that can cause pest problems to continue
  • Some disconnect between stated benefits and actual benefits received
PRICING
CUSTOMER SERVICE
QUALITY OF SERVICE
SPEED OF SERVICE
PEST COVERAGE

Reviewed By:
Ed Spicer
Ed has been working in the pest control industry for years helping 1,000's of homeowners navigate the world of insect and rodent management. He manages Pest Strategies now helping homeowners around the world!
Overall Rating (5)
Company Information
Pests Covered
  • Bed Bugs
  • Stinging Insects
  • Termites
  • Ants
  • Fleas
  • Mice
  • Rats
  • Spiders
  • Cockroaches
Company Details

Date Founded: 1950

Address: 3405 E Tulare Avenue, Fresno, CA 93650

Company Ratings
  • BBB Rating
    A+
  • Google Reviews
  • Yelp Reviews
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