Capitol Pest Review


Our Overall Rating (4.8)

Company Review

In the pest control industry since 1936, Capitol Pest is still family-owned. With more than 80 years of experience in pest management, it is considered one of the top pest control companies in the Washington D.C., Maryland, and Virginia area. The main office is located at 5455 Butler Road, Bethesda, Maryland.

Capitol Pest offers a variety of service plans to ensure every budget is covered in a pest emergency. It offers a bronze, silver, gold, and platinum plan. Each plan covers more types of pests, but all include quarterly treatments, free re-servicing upon pest return, outside and inside treatments, and removal of nests and cobwebs.

The bronze plan covers 37 pests, including the most common household types such as:

  • Cockroaches
  • Ants
  • Bees
  • Wasps
  • Mice
  • Centipedes
  • Flies
  • Gnats

The silver, gold, and platinum plans cover more detrimental problems such as termites, bed bugs, pantry pests, and a mosquito, tick, and flea service. The company provides a free quote and consultation to determine each client’s exact needs and which service plan best suits those needs. For a head start, consult the guide on the company website, where you’ll find information on pests common to Capitol Pest’s service areas.

A unique feature offered by Capitol Pest is its disinfecting services. Under the guidance of their staff biochemist and Ph.D. entomologist, technicians apply an EPA (N) list product that kills a multitude of human-to-human viruses and germs including hantaviruses, hepatitis B and C, HIV, myriad flu strains such as H1N1, herpes, and harmful bacteria such as MRSA, salmonella, and destructive fungi such as candida and athlete’s foot.

Reviews consistently show that Capitol Pest maintains a high level of professionalism. Customers comment on the technician’s eagerness to go the extra mile and their strategic approach to complete treatment.

Capitol Pest also covers commercial pest management. Its staff zoologist gives it an added edge against the competition with science-backed deterrent data. The company services warehouses, restaurants, schools, churches, hospitals, and all types of public properties.

Capitol Pest is a member of the Apartment and Office Building Association, the Maryland Pest Control Association, and BOMA International which keeps it up-to-date on all trending issues related to commercial pest control.

All of the service plans offered by Capitol Pest are covered by its follow-up re-service guarantee. If any pests show up between treatments, the technicians return to re-treat for free.

It is important to make sure you know which plan is best for you. The bronze plan may fit your budget but some customers do not like that only outside treatment is done quarterly; inside treatment is only done as needed.

Overall, Capitol Pest Control is a reputable pest control company with the experience and quality products customers can count on. Its tiered pricing makes it affordable for even a tight budget. The few negative reviews the company receives are concentrated on miscommunication, and judging by its responses to online reviews, the company makes an effort to rectify every complaint. Lastly, it’s A+ rating with the BBB says a lot.

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Company Pros
  • Ph.D. entomologist, zoologist, and biochemist on staff
  • More than 80 years of experience in the industry
  • Multiple service plans for all budgets and pest issues
Company Cons
  • Limited eco-friendly products
  • Mosquito prevention not included in the basic plan
  • Limited wildlife deterrent methods
PRICING
CUSTOMER SERVICE
QUALITY OF SERVICE
SPEED OF SERVICE
PEST COVERAGE

Reviewed By:
Ed Spicer
Ed Spicer
Ed has been working in the pest control industry for years helping 1,000's of homeowners navigate the world of insect and rodent management. He manages Pest Strategies now helping homeowners around the world!
Overall Rating (4.8)
Company Information
Pests Covered
  • Bed Bugs
  • Stinging Insects
  • Termites
  • Ants
  • Fleas
  • Ticks
  • Mice
  • Rats
  • Spiders
  • Crickets
  • Wildlife
  • Cockroaches
  • Mosquitoes
Company Details

Date Founded: 1936

Address: 5455 Butler Road, Bethesda, Maryland 20816

Company Ratings
  • BBB Rating
    A+
  • Google Reviews
  • Yelp Reviews
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