Capital Pest Services Review


Our Overall Rating (4.6)

Company Review

Founded by Steve Taylor in 1981, Capital Pest Services has grown to be the best pest control company in North Carolina. Its commitment is to give each of its customers a great experience with a personal touch of locality.

Its branch office is located at 7228 Becky Cir, Raleigh, NC 27615-5601. It has been providing exceptional services to customers in Raleigh, Chapel Hill, Durham, Morrisville, Research Triangle Park, Oxford, and Willow Springs, among others.

It covers both residential and commercial services. It provides a broad range of pest removal services, including rodent control, fire ant, ticks, roaches, spiders, mosquito and flea extermination, and carpenter ant control.

It takes care of pests and infestations that can be unpleasant and offers extensive termite treatment and bed bug control.

While reviewing Capital Pest Services, a few things were eye-catching. The first feature is that technicians provide the pest control treatment as well as educate the clients on pests and answer any questions they may have. Technicians also ask about areas that need to have more attention while attending to your building.

The second feature is once you alert the technicians of more pests or spiders in your house or building after their treatment, they will come within the shortest time possible and spray at no extra cost.

Another feature is its ability to respond quickly and professionally. Once you make an emergency call, you can rest assured of service on time as it responds in fewer than 24 hours.

Now, that’s cool.

It consists of a big team of well-trained and certified pest control experts. No matter the type of pests you’re dealing with, the experts eliminate all pest kinds and establish further preventive actions. Its technicians focus on offering the most knowledgeable and friendly customer service compared to other pest control service companies.

However, it has a negative side.

Despite its excellent customer service, it has received several complaints lately.

A few clients have complained about the follow-up treatment. Primarily, the front office has an issue finding the clients’ accounts and identifying them as customers.

Others have complained of a few spots missed during treatment resulting in pests coming back within two weeks after the treatment.

It is quite impressive that Capital Pest Services has an A+ rating on BBB. Meaning, it takes its clients’ complaints seriously and improves on the specified areas.

In terms of pricing, Capital Pest Services is quite affordable.

It doesn’t charge for initial visits and inspections. It offers monthly, quarterly, half year, and annual pest control services. Its prices range from $50 for a one-time service, $85 quarterly, and $640 for yard and property treatment. Of course, depending on your needs, the prices will vary.

It uses modern and handy products registered by the Environmental Protection Agency (EPA) to treat.

Before making a treatment decision, make sure you seek guidance from an expert on how to protect your pets and other delicate items. However, some pest controls experts will keep you informed every step of the way.

Overall, Capital Pest Services has knowledgeable and helpful employees, impressive ratings, and responds quickly to service needs.

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Company Pros
  • Very responsive
  • Relatively inexpensive
  • Free inspections
Company Cons
  • Limited service area
  • Poor follow-up systems
  • Sometimes treatment is not effective
PRICING
CUSTOMER SERVICE
QUALITY OF SERVICE
SPEED OF SERVICE
PEST COVERAGE

Reviewed By:
Ed Spicer
Ed has been working in the pest control industry for years helping 1,000's of homeowners navigate the world of insect and rodent management. He manages Pest Strategies now helping homeowners around the world!
Overall Rating (4.6)
Company Information
Pests Covered
  • Bed Bugs
  • Stinging Insects
  • Termites
  • Ants
  • Fleas
  • Ticks
  • Mice
  • Rats
  • Spiders
  • Cockroaches
  • Mosquitoes
Company Details

Date Founded: 1981

Address: 7228 Becky Cir, Raleigh, NC 27615-5601

Company Ratings
  • BBB Rating
    A+
  • Google Reviews
  • Yelp Reviews
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