Campbell Pest Control Review


Our Overall Rating (2.4)

Company Review

Campbell Pest Control has been family owned and operated since 1950. They have been servicing the pest control needs of Missouri for more than 70 years.

They are located at 651 West Brower Street, Springfield, Missouri 65802.

The experienced company offers affordable pest and termite control solutions throughout Missouri. They provide services to residential customers in the Springfield and Joplin communities.

They specialize in pest control and termite service, specifically handling sub-structural repairs and vapor barriers. They do not spray yards or trees and they do not eradicate moles.

Campbell Pest Control offers many different service plan options to meet the needs of their customers. In addition to quarterly treatments, they offer bi-monthly, semi-annual, and yearly service contracts. One-time service calls without signing a contract are also available. They also offer free termite inspections. Financing is available, and a 10% senior discount is available. A 100% customer satisfaction guarantee is also provided. If problems persist after a scheduled appointment, technicians will return to the property free of charge.

These experienced exterminators can handle all real estate inspections. They are familiar with HUD, FHA, and VA procedural guidelines. They provide the necessary NPMA-33 forms as needed.

There is no current operating website to give a thorough evaluation of the company’s service and procedures. According to Angie’s List, they receive a 3.5-star rating, and customers are generally satisfied with the treatments. Several customers commented that pests were gone almost immediately.

On Google, they receive a 3.6 out of 5-star rating. Most customers are happy with the professional treatment they have received. The biggest complaint appears to be with the termite control side of the business.

The Better Business Bureau gives them an A+ rating, but there are several complaints relating to termite problems. One customer was frustrated that technicians told him they were using Termidor, which is a very toxic chemical. Treatment should last for more than ten years when applied correctly, but the customer saw returning termites almost immediately. Several customers agreed with this reviewer, saying they experienced similar problems. They wondered if the correct strength of the product was applied. 

Campbell Pest Control has been around for a long time, but without a working website, it is hard to evaluate their methods. With mixed reviews, it seems hit or miss with this company. While the pest control side of the business appears to be adequate, there are too many complaints about termite control for them to be considered a qualified choice.

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Company Pros
  • Customer satisfaction guarantee
  • Informative and professional technicians
  • Affordable pricing
Company Cons
  • Termite control is not effective
  • Incomplete exterior spraying
  • Non-working website
PRICING
CUSTOMER SERVICE
QUALITY OF SERVICE
SPEED OF SERVICE
PEST COVERAGE

Reviewed By:
Ed Spicer
Ed has been working in the pest control industry for years helping 1,000's of homeowners navigate the world of insect and rodent management. He manages Pest Strategies now helping homeowners around the world!
Overall Rating (2.4)
Company Information
Pests Covered
  • Termites
  • Stinging Insects
Company Details

Date founded:​​ 1950

Address:  651 West Brower Street, Springfield, Missouri 65802

Company Ratings
  • BBB Rating
    A+
  • Google Reviews
  • Yelp Reviews
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