Burns Pest Elimination Review


Our Overall Rating (4.2)

Company Review

With five executives providing daily guidance to their teams, Burns Pest Elimination is a company with a lot of expertise. It has been in Arizona for 35 years and is well versed in all pests and vermin in the Arizona area. While headquartered in Phoenix, it has three offices in Arizona, so no matter where you are in the state, Burns can help you with pest removal problems. It also has an additional office in Las Vegas.

Priding itself with having one of the quickest response times in the industry, Burns will be there in a flash if you have a pest emergency. The company employs a K-9 unit, using sniffing dogs to find even the tiniest of bed bugs. Most other companies do not use dogs, and these exterminators might miss on eradicating bed bugs that are too small to be seen by the human eye. But these bugs can be sniffed out by the K-9 unit that Burns employs. The dogs sniff out fecal matter so that you will know with certainty if bed bugs have ever been in your home. Then, the team can treat them and ensure they never return.  

In addition to using K-9 units to sniff out bed bugs, the experts on the Burns team can eradicate any bird or rodent problem you have on your property. In most cases the team will use traps to catch any unwanted birds, rodents, or other vermin. With a dedicated team of mechanics, the trucks and vehicles in Burns’ fleet are always well-maintained and running smoothly. This means there will never be a lag time in getting out to your house to treat pests. There is also a dedicated billing team on hand ready to help with any billing or financial questions. 

Pricing is in line with industry standards. While not the cheapest in the industry, you do get more bang for your buck in that you are paying for the experience and expertise that Burns offers that many companies do not. By offering a satisfaction guarantee, Burns is guaranteeing you will be happy with its products and services. Customers are usually satisfied with the performance by Burns, as it does a great job of eliminating pests. However, some customers do complain about the slightly higher price than other pest companies.

With guaranteed human customer service, Burns Pest Elimination will let you speak to a human any time you call in for help. Stop dealing with robots and automated phone systems that just spin you in loops. The company makes sure you talk to someone who can help you immediately. Customers have remarked at how knowledgeable the team is; people love that the technicians take time to explain the services they provide.

Serving both residential and commercial buildings, there is no pest problem too big or too small for Burns Pest Elimination. If you are anywhere in Arizona or Las Vegas, you absolutely should consider using Burns for any bird, rodent, or bed bug problem. With decades of experience, there is nothing this team has not seen before.

Read More
Company Pros
  • K-9 unit designed to sniff out bed bugs
  • Satisfaction guarantee
  • Set traps for birds, rodents, and other vermin
Company Cons
  • No individualized online account to log into
  • Different technicians will work with you so you will not develop a relationship with just one technician
  • Lots of customers, so it can take time to get through on the phone to customer service
PRICING
CUSTOMER SERVICE
QUALITY OF SERVICE
SPEED OF SERVICE
PEST COVERAGE

Reviewed By:
Ed Spicer
Ed has been working in the pest control industry for years helping 1,000's of homeowners navigate the world of insect and rodent management. He manages Pest Strategies now helping homeowners around the world!
Overall Rating (4.2)
Company Information
Pests Covered
  • Bed Bugs
  • Termites
  • Ants
  • Fleas
  • Ticks
  • Mice
  • Rats
  • Spiders
  • Wildlife
  • Cockroaches
Company Details

Date founded: 1985

Address: 2620 W Grovers Ave Phoenix, AZ 85053

Company Ratings
  • BBB Rating
    A+
  • Google Reviews
  • Yelp Reviews
Compare Burns Pest Elimination
with Other Pest Control Companies
Compare Free Quotes