Bulwark Exterminating Review


Our Overall Rating (3)

Bulwark Exterminating offers pest control services in 12 states across the U.S. It has been helping homeowners fix their pest problems since 1999. But is Bulwark Exterminating one of the best pest control companies available?

To find out, we’ve compiled data from a wide range of Bulwark Exterminating reviews. We’ll also tell you the costs for most services along with what the company normally offers. But first, take a look at some of these pros and cons to get a quick rundown on Bulwark Pest Control:

ProsCons
  • Many excellent customer reviews
  • Limited service areas
  • Follow-up visits within 48 hours
  • Limited website info
  • 60-day guarantee
  • Ineffective chatbot

What Does Bulwark Exterminating Cover? 

Not all pest control companies are created equal when it comes to what types of pests they cover. Below, we break down Bulwark’s offerings by category. Keep in mind that the company doesn’t offer every service in all regions.  

General Pests

Below is a list of the general pests Bulwark Exterminating covers:

  • Ants
  • Bed bugs
  • Cockroaches
  • Crickets
  • Fleas
  • Flies
  • Mice
  • Moths
  • Mosquitoes
  • Rats
  • Scorpions
  • Spiders
  • Termites
  • Ticks
  • Wasps

Bulwark trains its service professionals to eliminate insects with the least amount of materials possible. This method saves the company money and cuts down on pesticide use. It also increases safety and helps protect the environment. 

Technicians spray both indoor and outside areas. Perimeter treatments include:

  • Foundations
  • Door jams
  • Window sills
  • Patios
  • Walkways

Indoor service often involves spot treatments without regard to other options. These may include earth-based crack and crevice injections, bait stations, and glue traps. So, the fact that none of these methods are used regularly is viewed as unsatisfactory. 

Spider service is also lacking somewhat compared with the majority of top-ranked providers. For example, there’s little attention given to identification. Additionally, a web knockdown service is typically unavailable in most areas. 

In contrast, Bulwark does an excellent job with desert pests such as scorpions, millipedes, and wasps. The office in Mesa, Arizona, seems to be a bright spot for the company. 

To further its cause for keeping homeowners bug-free, technicians act as consultants. They provide important customer information on sanitation and exclusion measures, and they do it in a friendly, non-threatening way that people seem to enjoy. 

However, the majority of negative reviews center around dealing with anyone higher up, and it doesn’t get much better as you proceed to the top. Most reported cases range from apathy to total contempt.

Specialty Pests

Bulwark treats a wide range of pests not normally covered by their general service agreements. Here are a few examples:

Bed Bugs

The latest service offering from Bulwark is bed bugs. However, the verdict is out on whether it lives up to its promises. That’s because bed bug removal is so new to the company; not enough reviews are in. 

Flea Control

Again, this is a relatively recent service offering for most locations throughout the company. As a result, there’s not a lot of feedback offered when it comes to flea control. There’s almost no information on its website concerning procedures or pricing. 

Mosquitoes

Bulwark offers one-time backyard mosquito spraying as well as seasonal plans from April to October. The company prefers to use backpack sprayers over portable foggers. The idea is to achieve a wide coverage area in a short amount of time. 

Another bright spot for the company’s mosquito management program is its safety protocols. For example, it forbids a service tech to use fogging equipment during wind speeds of over five mph. This eco-friendly approach helps avoid pesticide drift and keeps children and pets safe from exposure. 

Bulwark guarantees its mosquito service for up to 35 days. That means it will send someone to your home for a follow-up visit within 48 hours of seeing pests. 

Rodent Control

Mice and rats are included in the general pest control contracts for most of Bulwark’s regional locations. However, a one-time service may not include a guarantee. Also, follow-up service to pick up dead rodents is almost unheard of unless the technician happens to be on a scheduled visit. 

Still, the company’s rodent control procedures follow those of top-rated companies. For example, it employs snap traps and glue boards for cleanouts instead of relying on rodenticide baits. Also, its service techs do a good job of explaining prevention measures to their customers. 

Termites

Termite control is where Bulwark’s service completely falls apart. It relies exclusively on perimeter baiting, which is naïve at best, even for most subterranean species. 

The company does a poor job of justifying it other than the method being touted as “revolutionary.” However, all the top-rated companies know better. They use a combination of liquid barrier treatments, dry borates indoors, and bait stations as merely a preventive measure. 

Bulwark Cost Breakdown 

Due to the company’s apparent lack of transparency, it’s nearly impossible to find out about its service costs. However, we’ve managed to compile some information for you. Here is a breakdown of Bulwark’s costs per service:

  • The bi-monthly (every-other-month) plan is the company’s signature service offering. It runs between $480 and $600 per year. It includes general pest types such as ants, roaches, and spiders. 
  • Seasonal plans cover specialty pests such as mosquitoes, flies, and ticks. Also, each pest type is sold separately, so it’s hard to pinpoint the exact price. However, expect to pay between $420 and $650, lasting from four to six months. 
  • Quarterly plans also cover general pest types, the same as the bi-monthly plan. However, expect to pay more per visit. Also, the guarantee is only for 60 days, instead of 90, as you would expect. The estimated cost for the quarterly plan is between $700 and $800 per year.
  • Bed bug services are not Bulwark’s prime offering. However, it is available. Expect to pay between $350 and $500 per infested room. 
  • Termite control services, on the other hand, seem to be better managed by the company. It has a unique bait-first approach. However, it only comes with a 60-day guarantee. In addition, the cost for termite treatments is typically between $1,700 and $4,500, which is somewhat out of line for such a low-level approach.
  • Mosquito management is not offered in all areas. There doesn’t seem to be a standard price for the service. The best guess is somewhere between $200 and $300 per visit during peak season. 
  • One-time rodent removal services also have a wide range of pricing between locations. For mice, the average cost is $350, while rats can be as much as $500 and up, depending on access to the technician and infestation level.
  • Bee and wasp removal ranges from $150 up to $1,200. However, there’s no guarantee that the tech will be able to perform the service. Depending on the species, they may refer you to a beekeeper instead. 
  • Flea and tick services usually cost between $200 and $500. Flea management focuses mainly indoors, whereas tick elimination methods utilize high-pressure spraying over lawns and other outdoor areas. 

What to Expect If You Choose Bulwark 

The most difficult part of doing business with Bulwark is getting a straight answer. Almost every time we ask their representatives a question, we’re met with another question. This can certainly be frustrating for prospective customers, which may lead to overall distrust. 

It’s almost as if Bulwark is sworn to secrecy about all aspects of its business. There’s no inquiring about price over the phone. So, you’re forced to have a salesperson come to your home before you can even get an estimate. 

There is a silver lining: you receive a free quote. But you’re never sure if it’s accurate since the company’s prices are hidden from the public.

However, once you move through the company’s sales and marketing funnel and are finally assigned a technician, the process goes a little smoother. This is because the people who service your home are far removed from the main office. 

Bulwark employees are especially friendly, according to the majority of positive reviews, and they seem to take great pride in their work. This fact may explain the company’s Better Business Bureau (BBB) rating of A+ for most locations. 

Also, the majority of the company’s guarantees are strong. For example, you can call for a follow-up service visit for up to 60 days after your scheduled service — most exterminators only offer 30-day guarantees. 

Final Thoughts on Bulwark Exterminating

Our pest control experts give Bulwark a score of 65 out of 100, and they base that value on several key factors, including:

  • Trustworthiness
  • Customer service
  • Available plan options
  • Number of pests treated
  • Available service areas
  • Overall value

Unfortunately, we can’t recommend Bulwark as one of our top-recommended companies. The primary factor in our decision is its lack of transparency. Some customers even report that they ask for their technician’s cell number, just so they don’t have to call the company directly. 

It can be difficult to obtain basic information about Bulwark’s services. It’s almost as if you go through an initiation process to become a customer — minus the hazing, of course. 

Still, the company offers pockets of friendly service. However, it has a long way to go to satisfy the skeptics. With it being so secretive, Bulwark will remain near the bottom of our list for now. 

Frequently Asked Questions About Bulwark 

How Much Does Bulwark Exterminating Cost? 

Bulwark is neither the highest or lowest priced option. However, there doesn’t appear to be a standard pricing format throughout the company. It seems as though it depends on what the sales staff can manage to squeeze from potential customers. 

You can be sure that you’ll pay at least $700 per year for quarterly agreements. For seasonal contracts, expect to pay anywhere from $600 to $800, depending on the type of pest. For bi-monthly service, it will cost you anywhere from $95 to $135 per month. 

Who Owns Bulwark Exterminating?

Bulwark is a private corporation headquartered in Tacoma, Washington. However, the company operates within 12 states. It also has satellite offices in San Antonio, Knoxville, and various locations throughout North Carolina. 

What Days Are Bulwark Exterminating Open?

Bulwark is available from 7:00 a.m. to 9:00 p.m., Monday through Saturday. Although it currently doesn’t offer emergency services, a handful of satellite offices will perform limited call-backs on Sundays and holidays. 

Customer service representatives are available during most business hours. However, you may not get a service tech to your home for up to a week after calling. 

Read More
Company Pros
  • Many excellent customer reviews
  • Follow-up visits within 48 hours
  • 60-day guarantee
  • Eco-friendly options
Company Cons
  • Limited service areas
  • Limited website info
  • Ineffective chatbot
  • Evasive/pushy sales staff
PRICING
CUSTOMER SERVICE
QUALITY OF SERVICE
SPEED OF SERVICE
PEST COVERAGE

Reviewed By:
Ed Spicer
Ed has been working in the pest control industry for years helping 1,000's of homeowners navigate the world of insect and rodent management. He manages Pest Strategies now helping homeowners around the world!
Overall Rating (3)
Company Information
Pests Covered
  • Ants
  • Bed Bugs
  • Cockroaches
  • Crickets
  • Fleas
  • Mosquitoes
  • Spiders
  • Stink Bugs
  • Stinging Insects
Company Details

Founded: 1999

Parent organization: Rentokil Initial

U.S. Headquarters: 3417 Pacific Avenue Tacoma, Washington 98418

CEO: Todd Martin

States Served: 12

BBB Rating: A+

Company Ratings
  • BBB Rating
    A
  • Google Reviews
  • Yelp Reviews

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