BUGCO Pest Control Review


Our Overall Rating (5)

Company Review

BUGCO Pest Control was established in 2008 in Richmond, Texas but soon expanded its services to the Greater Houston Metro area, with offices in Richmond and San Antonio. When it first started, it offered home inspections but has since expanded its services to pest and wildlife control and pest inspection and proofing. Some of the pests it treats include ants, bed bugs, cockroaches, rodents, termites, spiders, ticks, silverfish, wasps, mosquitoes, and fleas. The company offers these services to both residential and commercial clients.

BUGCO is a veteran-owned and operated company. The President and CEO is a Marine veteran, and most of the company’s employees are also veterans, so the company naturally espouses values of attention to detail and dedication to excellence. The company is licensed and insured to operate in Texas, is A-rated by Angie’s List, and its employees are highly trained pest control experts.

BUGCO Pest Control provides its clients with integrated pest management solutions implemented safely and strategically to maximize its efficiency. Unlike other pest control companies, it makes spot applications of chemicals to reduce environmental impact while still maintaining the treatment’s effectiveness.

The company’s most popular pest control services include yard pest control, termite inspection and treatment, rodent control, bed bug treatment, mosquito control, roach control, flea control, and pest exclusion services to prevent invading pests.

Customers reported that the technicians are punctual when they come for treatment and are very professional. They inquire about your problem areas and then do their own inspection to determine the best treatment course. Throughout the process, they keep you informed of what they are doing.

The technicians are meticulous when conducting treatments to ensure the safety of your family and pets. Most of the products they use share the same ingredients as those used in topical treatments for pets, such as Fiproguard flea medicine or PetArmor, so they aren’t harmful to your pets. However, they recommend that you keep children and pets away from insecticides for about 45 minutes or until they have dried.

Customers were impressed at how attentive, patient, and efficient the technicians are. Many reported that the technicians took their time to walk through the house, diagnosed the issue, and offered advice on preventing a pest problem in the future. They are very good with pets and are respectful, kind, and knowledgeable.

What’s also remarkable about this company is how it has streamlined its processes. Scheduling a service with BUGCO is a breeze, and its team sends email reminders for upcoming appointments and completed services with details such as products used, the technician’s name, and targeted pest/s. This attention to detail is probably why we didn’t find complaints of missed appointments or billing mix-ups.

The company offers service warranties and free estimates for all its services, and it has flexible service options. There are No Contract options if you want a one-off service, and a quarterly plan if you want pest protection throughout the year.

What’s not to love about this company? Its prices are fair, services extensive and effective, technicians are professional, and its customer service is excellent. As one customer aptly puts it, with BUGCO, you get reliable service, an awesome attitude, and great results.

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Company Pros
  • Highly effective treatments
  • Eco-friendly and ensures children and pets' safety
  • Reasonable prices
  • Exceptional customer service
Company Cons
  • Charge for every service call
PRICING
CUSTOMER SERVICE
QUALITY OF SERVICE
SPEED OF SERVICE
PEST COVERAGE

Reviewed By:
Ed Spicer
Ed has been working in the pest control industry for years helping 1,000's of homeowners navigate the world of insect and rodent management. He manages Pest Strategies now helping homeowners around the world!
Overall Rating (5)
Company Information
Pests Covered
  • Bed Bugs
  • Stinging Insects
  • Termites
  • Ants
  • Fleas
  • Ticks
  • Mice
  • Rats
  • Spiders
  • Cockroaches
  • Mosquitoes
Company Details

Date Founded: 2008

Address: 9720 Harlem Road B3, Richmond, TX 77407

Company Ratings
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    NR
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