Bug Busters Pest Control Services, Inc. Review


Our Overall Rating (3.6)

Company Review

Bug Busters Pest Control is a family-owned company that was founded in 2004 in Virginia. Their main offices are in Farmville (1400 West 3rd St Farmville, VA 23901) and Colonial Heights (1110 Boulevard Colonial Heights, VA 23834), but they serve many cities throughout Central and Southeastern Virginia. Bug Busters provides both commercial and residential services.

This company provides treatments against mosquitos, spiders, hornets, ticks and fleas, termites, ants, cockroaches, bed bugs, snakes, wildlife, rodents, and skunks. Their treatments are eco-friendly and are certified Green by Quality Pro. Their technicians are all trained and licensed and the company is top-rated by Home Advisor. 

As soon as you open the homepage of the Bug Busters website, you will find an advertisement for Nisus DSV (Disinfectant, Sanitizer, Virucide).  DSV treatment is part of their offer to keep your home or business clean and secure. In addition to their basic eradication services, Bug Busters also offers attic insulation, lawn treatments for bugs, weeds, and fungi, moisture control for your home, and gutter cleaning. 

Bug Busters technicians provide a first inspection for free, and while they don’t specify prices on their website, they do have a few discount options available. Currently, they are offering $50 off a mosquito treatment, and if you buy any of their bundled Home Protection Plans, you’ll get 20% off for the first year. Each protection plan includes quarterly visits with regular treatments for different pests, depending on which package you choose. A couple of customer reviews mentioned that the initial service treatment cost them $150. 

While Bug Busters has several good reviews, customers did have some issues. On Yelp, Bug Busters is rated at only 1.5 stars, although on Google, it is rated at 4.7. One of the common problems for Yelp users seemed to be that inspections were not scheduled around customer’s schedules and that appointment times were not clearly communicated. A few other reviews mentioned issues with unexpected charges, slow refunds, or ineffective treatments. However, most reviews praised Bug Busters for professional and friendly technicians and their excellent customer service. 

Overall, Bug Busters Pest Control seems to be a friendly company with great customer service and effective treatment. Customers should be aware that poorly scheduled appointments and financial miscommunications have caused a few problems for them in the past. 

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Company Pros
  • Eco-friendly solutions
  • Great customer service
  • Variety of treatment options
Company Cons
  • Mismanaged appointment times
  • Financial miscommunications
  • High prices
PRICING
CUSTOMER SERVICE
QUALITY OF SERVICE
SPEED OF SERVICE
PEST COVERAGE

Reviewed By:
Ed Spicer
Ed has been working in the pest control industry for years helping 1,000's of homeowners navigate the world of insect and rodent management. He manages Pest Strategies now helping homeowners around the world!
Overall Rating (3.6)
Company Information
Pests Covered
  • Wildlife
  • Mice
  • Rats
  • Spiders
  • Termites
  • Bed Bugs
  • Fleas
  • Ticks
  • Ants
  • Mosquitoes
Company Details

Date founded: 2004

Address: 1400 W Third Street, Farmville, VA 23901

Company Ratings
  • BBB Rating
    NR
  • Google Reviews
  • Yelp Reviews
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