Bryant Pest Control Review


Our Overall Rating (4.4)

Company Review

Bryant Pest Control is a company that serves the East Valley community in Arizona. Located at 610 N Gilbert Road, Ste 315, Gilbert, AZ 85234, the company is dedicated to ridding homes and businesses of pests like spiders, ants, roaches, crickets, silverfish, and scorpions.

The business was founded by current owner Ray Bryant in 1995. He has continued to build and maintain a company that provides honest and straightforward service to customers. 

Setting the business apart from many others, Bryant Pest Control lists all service prices on the company website. There are four options from which to choose, including a $69 one-time service call, a $95 two part service, and $69 bimonthly contracts. The company also offers a $125 scorpion removal option for moderate to severe scorpion infestations. Very rarely do pest control companies offer pricing options online, and this speaks to the business’s dedication to honesty and transparency. Most of these prices seem comparable to other pest control businesses. The scorpion treatment may be a little high, but it is more than worth the fee with severe infestations. The company website does not mention any environmental or family safe pest control options, but that doesn’t necessarily mean they aren’t available.  

Bryant Pest Control has an excellent reputation in the East Valley community and received 4.8 and 4.5 stars from Google and Yelp reviews. Customers express their gratitude for quick and efficient service, often expressing that a technician was at their home the following day. Many also appreciate the option to pay for services without signing a contract. The company also has an A+ with the Better Business Bureau, revealing its dedication to excellent customer service. Oftentimes, customers feel like pest control technicians from other companies act like sales associates trying to sell a service, and customer reviews say they are grateful that Bryant Pest Control intentionally does not operate in this way.

A few customers expressed frustration regarding technicians who did rush or incomplete work. One customer specifically complained about a technician who spent less than five minutes spraying her large yard. A representative from Bryant Pest Control quickly responded by apologizing, retraining the employee, refunding her expenses, and sending out a new technician to complete the service to her property. Although its record isn’t perfect, it seems as though the business is quick to resolve any issues with its clients.

Overall, Bryant Pest Control is a locally-owned and trusted company with honest and straightforward practices. Some technicians may not be thorough, but the business is quick to rectify any problems to satisfy its customers.

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Company Pros
  • Prices and plans are listed on the website
  • No contract options available
  • Excellent customer service
Company Cons
  • No family or environmentally friendly options listed
  • A few technicians weren't thorough
PRICING
CUSTOMER SERVICE
QUALITY OF SERVICE
SPEED OF SERVICE
PEST COVERAGE

Reviewed By:
Ed Spicer
Ed has been working in the pest control industry for years helping 1,000's of homeowners navigate the world of insect and rodent management. He manages Pest Strategies now helping homeowners around the world!
Overall Rating (4.4)
Company Information
Pests Covered
  • Spiders
  • Ants
  • Cockroaches
  • Crickets
Company Details

Date founded: 1995

Address: 610 N Gilbert Road, Ste 315, Gilbert, AZ 85234

Company Ratings
  • BBB Rating
    A+
  • Google Reviews
  • Yelp Reviews
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