Bray’s Pest Control Review


Our Overall Rating (3.2)

Company Review

Bray’s Pest Control was founded in 1959 in Brooksville, Florida. Over the years they have maintained an average business, expanding to hold offices in Sumterville and Bushnell, according to Google, and in Brooksville, according to Yelp. They serve the “Nature Coast” of Florida, including cities like Monticello, Perry, Bronson, Williston, Crystal River, Inverness, Port Richey, and others. 

Bray’s Pest Control deals with all kinds of pests. They practice integrated pest management, a service that works to create a pest control option that is as environmentally friendly and economic as possible. The main focus of Bray’s Pest Control is on the outside of the house where the pests begin. They work to eradicate such pests as silverfish, ants, termites, mosquitoes, ticks, spiders, bees, bed bugs, fleas, cockroaches, and rodents. Using only certified technicians, they will serve both residential and commercial buildings in the area. They pride themselves on the ongoing training of their staff and staff members who have been with them for ten years or more. 

Unfortunately, Bray’s Pest Control has primarily negative reviews. Most customers on Yelp and Google cited poor customer service as a complaint, especially since they recently joined up with Bug Out, a pest control company serving Florida, Georgia, and North Carolina. One customer admitted that her ant problem was solved, but complained that customer service was awful and that they had a lot of trouble properly scheduling service times. On the Better Business Bureau website, a customer complained that they had been charged $365 for ineffective gopher and mole treatment and were unhappy with the results. However, another customer said that the gopher problem at their home was eradicated immediately. 

A few reviewers were happy with Bray’s and reported that they were great at explaining all the necessary information and performed effective treatments. They do offer a free inspection and year-round protection, although they do not make pricing clear on their website. In addition, they guarantee that the service they provide is environmentally friendly and safe for pets and children. They also provide free visits at any time during the contract if a pest problem is not properly taken care of. Bray’s Pest Control also boasts membership with both Florida and National Pest Management Associations and accreditation from QualityPro and GreenPro.  

Besides regular pest control, Bray’s seems to specialize in mosquito and termite treatments. For these treatments, they will come and eradicate breeding grounds for these common pests and monitor a home or business all year to provide effective prevention. They also offer specialized fungus treatments and tent fumigations for more deep-seated problems. 

Overall, while they provide a variety of treatments, Bray’s Pest Control seems to be a sub-par pest control service. Their poor customer service and erratic service options leave more customers upset than satisfied.

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Company Pros
  • Variety of services
  • Wide service area
  • Environmentally friendly treatments
Company Cons
  • Poor customer service
  • Erratic scheduling
  • Poor communication practices
PRICING
CUSTOMER SERVICE
QUALITY OF SERVICE
SPEED OF SERVICE
PEST COVERAGE

Reviewed By:
Ed Spicer
Ed Spicer
Ed has been working in the pest control industry for years helping 1,000's of homeowners navigate the world of insect and rodent management. He manages Pest Strategies now helping homeowners around the world!
Overall Rating (3.2)
Company Information
Pests Covered
  • Termites
  • Mosquitoes
  • Ants
  • Ticks
  • Spiders
  • Mice
  • Rats
  • Bed Bugs
  • Cockroaches
  • Stinging Insects
Company Details

Date founded: 1959

Address: 14337 Annutalaga Ave, Brooksville, FL 34601

Company Ratings
  • BBB Rating
    A
  • Google Reviews
  • Yelp Reviews
Service Areas
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