Brasure’s Pest Control Review
Brasure’s Pest Control is a local family-owned business and was established in 1971. It operates in Delaware and Maryland providing services to the surrounding areas in the two states, including Bethany Beach, Fenwick Island, Ocean City, Salisbury, Berlin, Snow Hill, Rehoboth Beach, Lewes, and Dewey Beach, Ocean Pines, Selbyville and all inland Sussex County communities.
Brasure’s Pest Control offers a range of pest control and animal control services treating pests such as ants, fleas, ticks, stink bugs, bees, mice, crickets, spiders, silverfish, bed bugs, cockroaches, mosquitoes, wasps, termites, bats, raccoons, opossums, skunks, flying squirrels, muskrats, and snakes. It employs a team of honest and dependable employees who’re rigorously trained and heavily vetted, so you can trust that they’ll treat your home as theirs.
What’s remarkable about Brasure’s Pest Control is how thorough its pest treatments are. Customers report that scheduling service is easy, and before field technicians come, the office will notify you through text or call. If for some reason technicians can’t come out to your home, you’ll also receive a notification with an apology and the service representatives will reschedule your appointment.
On the day of service, technicians arrive on time. They are very professional and patiently listen to you as you explain your pest problem. They also ask you to show them your problem areas and will walk with you through the house during the inspection. After the inspection, they develop an appropriate treatment plan and explain why they think it will be effective. The technicians are very thorough while spraying to ensure every problematic pest is eliminated.
The technicians are very knowledgeable about the chemicals and only use eco-friendly chemicals in their sprays that are non-toxic but highly effective. The chemicals have a minimal environmental impact and won’t leave a residue or damage your home. During treatment, technicians are careful when handling chemicals to protect your family and pets from exposure to hazardous chemicals.
Brasure’s Pest Control offer free inspections and flexible service plans. Its Premium Protection Plan provides year-round pest protection, and in case you have an unexpected pest problem, you can call them, and technicians will come out to treat at no additional cost.
Most of the complaints and negative reviews we found are about Brasure’s Pest Control pricing policy. Many customers complained that even though the services are great, the prices are steep. Some even report that they were charged for an estimate even though the Brasure’s offer No-Obligation quotes. We also found complaints about rude customer service representatives. Brasure’s has a 1-star rating on Yelp, a B- rating on BBB and a 4.2-star rating on Google reviews.
Overall, Brasure’s Pest Control is a good pest management company with minor issues with some of its customer representatives. It should consider putting the problematic employees through sensitivity training to ensure uniformity in the quality of service.
- Free inspections
- Eco-friendly treatments
- Effective treatments
- A bit expensive
- Complaints of rude customer representatives
- Stink Bugs
- Bed Bugs
- Stinging Insects
Date founded: 1971
Address: 38187 Dickerson Rd Selbyville, DE 19975
- BBB RatingB-
- Google Reviews
- Yelp Reviews
with Other Pest Control Companies