Bob Jenkins Pest & Lawn Services Review


Our Overall Rating (4.2)

Company Review

Bob Jenkins Pest & Lawn Services is a pest management and lawn care company located at 338 Breesport St. San Antonio, TX 78216.  The company was founded by Bob Jenkins in 1987 and serves the greater San Antonio area, as well as New Braunfels and Canyon Lake.

Bob Jenkins Pest & Lawn Services offers commercial and residential lawn treatment to include treatments for lawn pests, fertilization, landscaping, tree and shrub care, weeding, and routine maintenance.  Pest control services it offers include treatments for rats, mice, cockroaches, scorpions, spiders, bees, wasps, yellow jackets, mosquitoes, ticks, beetles, and termites.  The company also offers wildlife removal and exclusion services.  Bob Jenkins Pest & Lawn Services claims to be experts in termite prevention and treatment, with unparalleled experience.

The company has a wide array of product offerings that set them apart from the crowded market.  Indeed, they do seem to be able to meet a wide array of customer needs. The company’s seventeen-person staff keeps them focused on their customers and the community. Their pricing is competitive, with by-the-job bids, warrantied service, and no charge for service trips. Bob Jenkins is the exclusive provider of Mosquito Guard in the area, which is useful for both lawn care and pest control. This definitely distinguishes them from their competition, and Bob Jenkins Pest & Lawn Services says that’s what keeps its customers returning year after year.

Overall, the reviews do represent that Bob Jenkins Pest & Lawn Services’ pride in its work is well warranted.  Positive reviews routinely compliment individual technicians, and many customers write that they have used Bob Jenkins for over a decade, and wouldn’t dare use another service.  Reviewers commonly remark that they go out of their way to rectify issues, particularly with lawn service.  Bob Jenkins was happy to come out on little notice and treat a recurring  issue at no additional charge. For pest management services, reviewers repeatedly remark that technicians are extremely knowledgeable. The number of reviews saying they had been a customer of Bob Jenkins Pest & Lawn Services for over a decade are very impressive, and indicate a very high level of customer service.

The reviews, however, are not without negative remarks.  Many customers remark that they had difficulty with the company’s office and reception staff while calling with questions or to schedule appointments.  Several reviewers discuss calling reception with questions about their bill, only to have more questions after talking with reception.  Still, more report rude and unknowledgeable phone operators.  Several reviews also point out negative experiences with technicians.  One says that his mosquito mitigation service repeatedly performed subpar to what the technician promised, and that each application the technician had excuses for why it was not working as intended.  One customer reports calling Bob Jenkins for skunks on the property.  A technician came out, caught one skunk and left.  The customer was billed for full service even though the technician only caught and removed one out of the 5 skunks.  Several customers remark that they were disappointed that, despite offering landscaping, seeding, and fertilization services, Bob Jenkins does not have a mowing service.

Overall, the reviews of Bob Jenkins Pest & Lawn services are clearly positive.  The large majority of reviewers are long-time, satisfied customers that are eager to say that they consider the service provided by Bob Jenkins incredibly valuable and high quality.  Though there are some negative remarks regarding office personnel and reception, you can be fairly certain if you choose to use Bob Jenkins Pest & Lawn that a skilled and experienced technician will conduct your service.

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Company Pros
  • Excellent customer track record
  • Very wide product offering
  • No cost emergency service between appointments
Company Cons
  • Inconsistent scheduling
  • Spotty customer service with phone interactions
  • Some instances of less than satisfactory mosquito service
PRICING
CUSTOMER SERVICE
QUALITY OF SERVICE
SPEED OF SERVICE
PEST COVERAGE

Reviewed By:
Ed Spicer
Ed Spicer
Ed has been working in the pest control industry for years helping 1,000's of homeowners navigate the world of insect and rodent management. He manages Pest Strategies now helping homeowners around the world!
Overall Rating (4.2)
Company Information
Pests Covered
  • Rats
  • Mice
  • Cockroaches
  • Spiders
  • Mosquitoes
  • Ticks
  • Termites
Company Details

Date founded: 1987

Address: 338 Breesport St. San Antonio, TX 78216

Company Ratings
  • BBB Rating
    A+
  • Google Reviews
  • Yelp Reviews
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