Aerex Pest Control Review


Our Overall Rating (4.8)

Company Review

Aerex Pest Control is a local and family-owned/operated business, that has been providing effective service for both residential and commercial buildings for more than 60 years. Founded in 1948 its mission is simple: providing professional service and giving their customers thorough care.

The local headquarters of its business is at 4301 Wilmette Ave Rolling Meadows, IL. Which services the states of Illinois & Wisconsin, it includes the cities of Chicago, Winnetka, Oak Brook, Orland Park, Aurora, and Arlington Heights. 

As for the variation of pest treatments, Aerex offers relief from a multitude of the buggers. It includes flies, bees, wasps, mosquitoes, moths, ants, bed bugs, boxelders, ticks, millipedes, beetles, spiders, ladybugs, roaches, earwigs, mites, fleas, silverfish, centipedes, and rodents. It also provides a 30-day guarantee with no contracts.   

What stands out most about this company is its very forthright approach to pricing. Many companies do not even include a hint of its pricing, while Aerex is a tell-all of the information related to service charges. The annual pest protection for single-family homes is $165, and it states on the website the prices of its service are 25% less than the industry standard, there are also free inspections offered.

The other feature that divides Aerex from the pack, is its unflinching honesty.. There are many references on its website that other companies would hide conditions in a long word-heavy contract. Such as preclusions to receiving a free follow-up visit, or the fact that they can not guarantee spider elimination but will control them. It’s well known by industry leaders that spiders are notoriously hard to eliminate so their honesty about this is refreshing. In relation, this company also gives helpful resource guides on how a client should prepare their homes for certain services.

Another great feature of Aerex is its take on environmentally friendly products. Being registered by the Environmental Protection Agency, this company offers and touts its safer products to its consumers. 

 Regarding the negative aspects of this company, there are patterns among the few bad reviews. One of which is a problem with getting rid of ants; There were about five customers who mentioned frustration with an inability from this company to kill their ants. The other semi-frequent complaint was front office customer service being rude or prone to scheduling mistakes. Still, these were a small portion of the total reviews of this company.

Overall, Aerex Pest Control offers all the biggest hits: professional and friendly technicians, great pricing, honesty and transparency in its business practices, plus eco-friendly options. To weigh the negative aspects, there is only a small amount of customer service complaints and a weird coincidence with persistent ants. It would look from a distance the scales are tipped far more on the plus for this company. 

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Company Pros
  • Transparent and fair pricing
  • Honest and professional service providers
  • Registered by the Environmental Protection Agency
Company Cons
  • Problems with effective ant treatment
  • Potential for poor front office customer service or scheduling mishaps
PRICING
CUSTOMER SERVICE
QUALITY OF SERVICE
SPEED OF SERVICE
PEST COVERAGE

Reviewed By:
Ed Spicer
Ed has been working in the pest control industry for years helping 1,000's of homeowners navigate the world of insect and rodent management. He manages Pest Strategies now helping homeowners around the world!
Overall Rating (4.8)
Company Information
Pests Covered
  • Mosquitoes
  • Ants
  • Ticks
  • Spiders
  • Bed Bugs
  • Cockroaches
  • Mites
  • Fleas
Company Details

Date founded: 1948

Address: 4301 Wilmette Ave Rolling Meadows, IL 60008

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    A+
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