Adam’s Pest Control Review


Our Overall Rating (4.4)

Company Review

The longer a pest control business is around, the better they are. Adam’s Pest Control in Medina, MN is one of those businesses with almost 50 years of experience.

Opened in 1971, the company has always been open to innovation and full training of their employees with new pest control techniques. Extensive, ongoing training is important for them since the industry constantly evolves. They make sure all their staff are fully licensed and certified before they go out on their own to work with clients.

Each employee gets 60 hours of advanced training per year. Most interesting is they use a compensation method where pest control experts who do the best job receive bonuses.

At the heart of this is Adam’s Pest Control’s brand: Taking care of pest control the first time. They disown the idea technicians should keep getting paid to return when most people expect results to last.

Based on their pest control list, their ambition speaks for itself. Eliminating mice, lade beetles, bed bugs, and spiders are just some insects they tackle. Wildlife control is even available.

As with the best pest control businesses, they offer these solutions to commercial businesses along with residential. To make identifying pests easier, the company has a great, comprehensive web page showcasing the species they help control. It covers a lot more than mentioned above, including house flies, moles, and termites.

How do they successfully rid these pests? According to them, they try to avoid pesticide use as much as possible. Thanks to better educated staff, they make smarter decisions whether pesticides should ever be used. Pesticides are sometimes used, only because it is the only way to completely get rid of some pests.

Some might think this is a detriment when so many pest control businesses stick with organic treatments nowadays. Adam’s Pest Control tries to use as little toxic materials as possible, including ones with low-odor, no-odor, or non-staining qualities.

Giving them more clout is the company being part of Associated Pest Control Services, a nationally recognized group. This organization shares Integrated Pest Management knowledge to other pest control businesses across the nation. Credentials like this does help Adam’s stand out from many of their local competitors.

On Yelp, though, they do face the wrath of some one-star reviews. One could think this is inevitable with any business. Some of those reviews have legitimate concerns, if all gaining transparent and apologetic responses from the company owner.

For instance, one complained Adam’s contact center was not very good on customer service. Others say technicians claimed there was no pest problem in a home when the resident said there was.

Each of these negative reviews had kind responses from the owner (named Todd L. on Yelp), giving them ways to rectify the situation.

Positive reviews do exist. Those praise how well Adam’s does mice control, including one customer noting they took care of several mice in one visit. Another positive review said the technicians are kind, courteous, and professional.

Free estimates are available, with pricing dependent on your particular situation at home or in your business.

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Company Pros
  • Attempts to not use pesticides as much as possible.
  • Fifty years of experience with well-educated technicians.
  • Comprehensive pest control, including lawn care.
Company Cons
  • Customer service in their call center is not always the best.
PRICING
CUSTOMER SERVICE
QUALITY OF SERVICE
SPEED OF SERVICE
PEST COVERAGE

Reviewed By:
Ed Spicer
Ed has been working in the pest control industry for years helping 1,000's of homeowners navigate the world of insect and rodent management. He manages Pest Strategies now helping homeowners around the world!
Overall Rating (4.4)
Company Information
Pests Covered
  • Mice
  • Bed Bugs
  • Wildlife
  • Spiders
Company Details

Date founded: 1971

 

Company Ratings
  • BBB Rating
    NR
  • Google Reviews
  • Yelp Reviews
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