Action Termite and Pest Control Review


Our Overall Rating (4.2)

Company Review

Action Termite and Pest Control is a full-service pest control company that has been in operation since 1969. It is locally owned and operated and its service area extends through the entire valley of Phoenix, Arizona.  

Located at 1101 W Melinda Ln Ste B Phoenix, AZ, this company provides both residential and commercial services. While its specialty is termite service, it also offers many other treatments for all general pests such as ants, cockroaches, and spiders. The options don’t stop there; Action also treats bed bugs, scorpions, pigeons, rodents, and bees.

What stands out most about this company besides its wide range of services is its guarantees, warranties, and savings options. It offers a five-year warranty for termites that allows its customers peace of mind. Plus, there are no contracts and no long-term obligations. Without needing to sign a long and complicated contract, customers have more freedom and less confusion.  

Doing all that you can to treat and prevent pests is a great way to put a business at the top. Action Termite and Pest Control is no slouch in that area, and it even has K-9 bed bug detectors. These dogs are licensed through the World Detector Dog Organization and can tell where bed bugs are living; bed bugs can be hard to detect with normal means. This company goes above and beyond to have all resources available for any pest problem.

As for affordability, while many reviews stated the company’s promptness and other positive factors, some noted over-expensive services. Action Termite and Pest Control’s website does offer some coupons on the first page. It also gives free inspections that include the findings and proposal of treatment. 

That’s where the biggest caveat comes in, though. The terms of the company’s pricing and warranties seem to have hidden fees. Some customers stated receiving bills for services they did not receive. Some complained of confusing hidden fees inside the 5-year warranty along with unpleasant conversations over the phone.  

The other negative thing is simply due to no real clarification on the company’s products being eco-friendly or pet-friendly. With many consumers looking for ways to protect the environment while still effectively preventing pests, it’s an important thing to mention. Something like this can deter new customers.

In the end, a customer would have to consider multiple factors before going with this company. Action Termite and Pest Control has many years of service under its belt as well as extensive treatment for all different kinds of unwanted critters. It also makes sure to have all the best tools for their trade. However, the complaints about pricing and unfulfilled warranties can be cause for concern. The inclusion of allowing free inspections should give a consumer ample opportunity to see if this company is for them.

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Company Pros
  • Wide range of services all under one company
  • Warranties that guarantee service
  • Goes above and beyond to provide all means to control pests
Company Cons
  • Billing issues
  • Confusing reasons for warranties to become invalid
  • No real mention of eco-friendly products
PRICING
CUSTOMER SERVICE
QUALITY OF SERVICE
SPEED OF SERVICE
PEST COVERAGE

Reviewed By:
Ed Spicer
Ed Spicer
Ed has been working in the pest control industry for years helping 1,000's of homeowners navigate the world of insect and rodent management. He manages Pest Strategies now helping homeowners around the world!
Overall Rating (4.2)
Company Information
Pests Covered
  • Bed Bugs
  • Stinging Insects
  • Termites
  • Ants
  • Mice
  • Rats
  • Spiders
  • Cockroaches
Company Details

Date founded: 1996

Address: 1101 W Melinda Ln Ste B Phoenix, AZ

Company Ratings
  • BBB Rating
    A+
  • Google Reviews
  • Yelp Reviews
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